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Problem Tickmill SCAM! Offers invalid WTI price in close only mode, wrong price execution for all bigger trades

I am having an issue with a company

Deltoid88

Master Sergeant
Messages
277
I am going to describe 2 problems I ran into with Tickmill. My trading account # 3033967.

First and main problem is fake and imaginary WTI CFD price they offer in the moment. Their price currently is at 9.43$ for barrel, while true WTI CFD price is 26$ for barrel, it can be checked with any other broker, or simply by looking at CME futures prices for WTI, all contracts are above 25$ for barrel. Tickmill have applied close only mode on WTI, and since I have 3 long positions I am not able to close my positions with significant profit of 26 000$, and trader can not open new long positions on that absurd, fake, low price they offer because it is only close only mode applied. I would have no problems with their close only mode if they offer true WTI CFD price, instrument I was trading with. Their excuse is that they follow movement of December 2020 futures price, which is also invalid since price for December futures is over 30$ for barrel, and also price movement is completely different. They refuse to pay my winnings after weeks of annoying conversations and invalid arguments they try to provide. I am experienced trader who has account with over 10 brokers, and what they say is completely absurd and not acceptable! Difference in their price from true price is almost 300%, no LP can justify that. There is only one true WTI CFD price and it is between 26$ and 27$ for barrel at the moment I am writing this review. WTI spot price must be close to futures prices, must reflect futures prices, if it does not, then that price is completely invalid and fake.

Second problem I encountered with wrong price execution for trades bigger then 1 lot size. This applies for all FX pairs and Metals. Order is executed on price NOT SHOWN in MT4, but on price worse for client by 1-2 points. This happens every time, for manually opened positions and pending positions. They stole from me on over 500 trades these 1-2 point. It is not slippage, it is wrong price execution! I brought this issue also to them, and gave them chance to refund what they were stealing from me for years, but they refused with no true explanation provided, only fake arguments which has nothing to do with reality. Experienced trader like me can not be fooled or tricked like that. I have made even video where it can be seen wrong execution. They provided no true explanation for this, and denied unavoidable refund. No positive slippage occurs for trades 2 lots or bigger, 95% of time there is negative slippage.

I am showing emails from me and Tickmill as well about both my cases. When we come to deciding moment where there is no more hiding behind thrash talk they just say no further explanations will be provided regarding this matter. Total SCAM! This company needs to be marked with SCAM alert label here on FPA.
 

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can you check the terms and conditions during account opening, which jurisdiction your account is under?
 
can you check the terms and conditions during account opening, which jurisdiction your account is under?

Thank you for interest for my case. My account is under FSA regulator body, and complaint to them has already been done. Also I reported Tickmill Ltd to police. If there is more I can do, please suggest? I am going to do it.
 
Hi Deltoid88,

We have provided all necessary clarifications and have assisted with detailed explanation in regards to your trades.
If you have any additional concerns, you can reach out to our support team.
Thank you.
 
Hi Deltoid88,

We have provided all necessary clarifications and have assisted with detailed explanation in regards to your trades.
If you have any additional concerns, you can reach out to our support team.
Thank you.

Really?! No, that is a pure lie!

You did not provide any explanation why your WTI price does not reflect futures prices, moreover, I proved you with arguments and examples where is true price of WTI. There could be only one true WTI price, and it is over 28$ for barrel as I am writing this. Futures prices are above 28$, December futures price is above 31$ now, how then your price is bellow 10$? Explanation you provided that this is price you are getting from your LP can not be ever accepted, you must find LP which gives you REAL WTI price, not fake one! That is your obligation! Moreover, you have no right to change your pricing to December futures contract like you claim you do, because that was not instrument I was trading with. I opened positions on WTI CFD spot price, you must offer me true WTI spot price to close my positions as well. You are not giving me that! You can not change pricing model for positions which have been opened on different pricing model!

About wrong execution, I canceled your every argument you offered, and ask for all trades with lot size 2 or bigger to be showed, so that positive, negative and 0 slippage trades could be seen. You did not provide that! Why? Because there are no trades with bigger lot size then 1 lot with positive slippage, only negative slippage, more then 95% of trades! I am waiting for you to show me all trades with lot size 2 or bigger so slippage positive and negative can be compared. That is a fact and proof that you steal money from me for years! There a lot of such trades, more then few hundreds for sure. I even showed you video where it is visible your wrong execution, price which was not shown in MT4 was execution price, something what I claim is happening every time bigger trade is opened or closed. You did not make any comment on that video proof I gave you, which is absolute and undeniable proof of wrong execution price!

I already responded to last email from your support regarding both issues, 3 days have passed, no reply! Inform your team that I am waiting their reply!

Everything can be seen in emails. In attachment file there is last response from me about both my cases, which is proof that when we reach deciding moment, when they can not hide anymore behind thrash talk, they just disappear. Also their absurd price and graph about WTI price action in last weeks has been shown. No true argument has been given, everything what they said I canceled with proofs and arguments. True price for WTI from Exness broker is also shown in attachment file.

Since WTI market made new high today on price 29.19$ now you owe me even more money, new calculation is:

Order # 16869944 Profit = (closing price/opening price - 1) x opening price x size = ( 29.17/7.65 - 1) x 7.65 x 650 = $13988;
Order # 16870020 Profit = ( 29.17/7.89 - 1) x 7.89 x 40 = $851;
Order # 16893591 Profit = ( 29.17/8.11 -1) x 8.11 x 650 = $13689

Total amount you owe me just for WTI case is: 13988+851+13689=$28 528

My case can be resolved only when you pay me amount of $28 528 to my trading account # 3033967. And when you pay me what you have been stealing for me on larger trades from September 2019 until today on FX pairs and XAUUSD.
 

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Thank you for interest for my case. My account is under FSA regulator body, and complaint to them has already been done. Also I reported Tickmill Ltd to police. If there is more I can do, please suggest? I am going to do it.

just adding some more info, hope this helps, good luck

Code:
https://sc.pathlegal.com/freelegaladvice.php
 
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