Hello FPA, Dear Traders
This is my first post and I hope I write it in the good section (sorry if not )
I will explain briefly my story with this Broker : @BDSwiss.
I am an EU citizen. This broker is under control of the Financial Services Commission (FSC).
Licence number is : C116016172
Verification process was ok.
I opened a raw account which has around 75fees per month. I deposite 100€ . We are the 01/18/2020
I traded for a moment and Withdrawal 600€ in March. No problem with this step. Bank details were accepted.
I continue to trade until to reach balance more than 3.000 €. We are in May. I made around 1600€ in one day due to a realy strong move. It was the 27th May.
2 days later, the 29th of May : BDSwiss wipe out my account without indication/notification. All gains were deleted !
The comment in the operation is not a regular comment.
This is a regular withdrawal comment operation :
I cheked on my back office. A withdrawal operation were registered , but no bank account in destination. This is not normal.
I called my manager, and told that I only can send an email to the support :
So I send an email and few hours later, I receive a "termination letter" .
They closed my account for " risk reason" and cancelled my gains.
I sent email, without response. I called my manager, he never called me back with explications.
I contested the monthly statement opening a ticket on the support service by mail.
No way, I cant contest due to the termination letter.
Termination Letter :
This is the reponse to my contestation for the monthly report.
So, is there any solution to get back my money ? Is it legal to cancel & close account like that ?
I have all re
Please guys, becarefull with this broker.
Many thanks for FPA Services
Sincerely
Yoann.
This is my first post and I hope I write it in the good section (sorry if not )
I will explain briefly my story with this Broker : @BDSwiss.
I am an EU citizen. This broker is under control of the Financial Services Commission (FSC).
Licence number is : C116016172
Verification process was ok.
I opened a raw account which has around 75fees per month. I deposite 100€ . We are the 01/18/2020
I traded for a moment and Withdrawal 600€ in March. No problem with this step. Bank details were accepted.
I continue to trade until to reach balance more than 3.000 €. We are in May. I made around 1600€ in one day due to a realy strong move. It was the 27th May.
2 days later, the 29th of May : BDSwiss wipe out my account without indication/notification. All gains were deleted !
The comment in the operation is not a regular comment.
This is a regular withdrawal comment operation :
I cheked on my back office. A withdrawal operation were registered , but no bank account in destination. This is not normal.
I called my manager, and told that I only can send an email to the support :
So I send an email and few hours later, I receive a "termination letter" .
They closed my account for " risk reason" and cancelled my gains.
I sent email, without response. I called my manager, he never called me back with explications.
I contested the monthly statement opening a ticket on the support service by mail.
No way, I cant contest due to the termination letter.
Termination Letter :
This is the reponse to my contestation for the monthly report.
So, is there any solution to get back my money ? Is it legal to cancel & close account like that ?
I have all re
Please guys, becarefull with this broker.
Many thanks for FPA Services
Sincerely
Yoann.