I'm writing this thread about an issue that occurred with me while using FXChoice Broker Live Account which is really serious and put their integrity in question..
I had a trade (Pending Buy Limit Order) which wasn't executed although the price went far away below the target price and the spread was ok (also not during news release) and margin was enough for execution
1- Contacted Live Chat they told me might be not enough margin so I clarified that this isn't the case (he was also unable to check the order at first before replying with that!)
2- Contacted them via mail and opened a case here , after many e-mails They replied that there wasn't enough tick at the price and opened a trade with old date as if it was executed, is this normal to simulate a trade at live account ! Beware (Are trades are executed properly ? or it is a gaming platform)
All evidences can be provided upon request (E-mails - Order s ID - MT4 Terminal Screenshots, etc)
Regards,
I had a trade (Pending Buy Limit Order) which wasn't executed although the price went far away below the target price and the spread was ok (also not during news release) and margin was enough for execution
1- Contacted Live Chat they told me might be not enough margin so I clarified that this isn't the case (he was also unable to check the order at first before replying with that!)
2- Contacted them via mail and opened a case here , after many e-mails They replied that there wasn't enough tick at the price and opened a trade with old date as if it was executed, is this normal to simulate a trade at live account ! Beware (Are trades are executed properly ? or it is a gaming platform)
All evidences can be provided upon request (E-mails - Order s ID - MT4 Terminal Screenshots, etc)
Regards,