Problem MetaQuotes (Meta Trader) Complacent in White Label Scams

[exchangeviews]

MQ is too busy making hundreds of millions a year from white label licenses to be bothered with corporate responsibility to flag and help prosecute scammers.

Let's take a vote from the FPA community....should we invite MQ to come to this thread and try and defend their actions?

Thanks Punisher

Yes I would love to hear from their management about how they view these actions. They seem to be ready for it to occur based on this thread I placed on their forum below in relation to finding the appropriate complaint contact details at MQ which as you have indicated is very "elusive".

Here it is before the Moderator deleted it :

Title​

I have been injured by an MT5 platform broker. How can I get some assistance from Meta Quotes regarding rule 3.25 please ?​

3.25. MetaQuotes Ltd reserves the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, to the extent permitted by applicable laws and policies, MetaQuotes Ltd may disclose the User's contact information and/or information regarding the User's account(s), transactions or activities carried out on or via the MetaQuotes Ltd Website, if requested by a government, regulatory or law enforcement body or an injured third party, or as a result of a subpoena or other legal action. MetaQuotes Ltd shall not be liable for damages or results arising from such disclosure, and the User agrees not to bring any action or claim against MetaQuotes Ltd for such disclosure.

 

[The Punisher]

@Scam Reporters @FxMaster @AsstModerator @RahmanSL

Anyone know how we can actually reach MetaQuotes? They have gone to great lengths to remove emails, phone numbers, etc. for any victim to contact them for assistance. Many posters talk about traders court for scammers but what about traders court for MQ? Think how many victims would benefit by holding MQ liable for their inaction to help a single victim as well as their lack to investigate and remove scam brokers!

MQ could turnover the information for any and all scammers to law enforcement and victims to help serve justice but they do nothing. I think Traders Court for MQ would be a good first step to help bring justice to many victims.

 

[FxMaster]

@Scam Reporters @FxMaster @AsstModerator @RahmanSL

Anyone know how we can actually reach MetaQuotes? They have gone to great lengths to remove emails, phone numbers, etc. for any victim to contact them for assistance. Many posters talk about traders court for scammers but what about traders court for MQ? Think how many victims would benefit by holding MQ liable for their inaction to help a single victim as well as their lack to investigate and remove scam brokers!

MQ could turnover the information for any and all scammers to law enforcement and victims to help serve justice but they do nothing. I think Traders Court for MQ would be a good first step to help bring justice to many victims.

support@metaquotes.net
Source: https://play.google.com/store/apps/details?id=net.metaquotes.metatrader5

 

[The Punisher]

support@metaquotes.net
Source: https://play.google.com/store/apps/details?id=net.metaquotes.metatrader5

Thanks FX Master however that email address simply returns replies of do you need technical support. It seems impossible to find a real person or a real email address from someone who actually handles complaints that are not technical support.

 

[FxMaster]

Thanks FX Master however that email address simply returns replies of do you need technical support. It seems impossible to find a real person or a real email address from someone who actually handles complaints that are not technical support.

Here you go.........
Christoforos Theodoulou
Head of Global Business and Sales

Fivos Georgiades
Senior Officer

Lenar Fatkhullin
Marketing Director

 

[Scam Reporters]

@Scam Reporters @FxMaster @AsstModerator @RahmanSL

Anyone know how we can actually reach MetaQuotes? They have gone to great lengths to remove emails, phone numbers, etc. for any victim to contact them for assistance. Many posters talk about traders court for scammers but what about traders court for MQ? Think how many victims would benefit by holding MQ liable for their inaction to help a single victim as well as their lack to investigate and remove scam brokers!

MQ could turnover the information for any and all scammers to law enforcement and victims to help serve justice but they do nothing. I think Traders Court for MQ would be a good first step to help bring justice to many victims.

This is a good initiative @The Punisher let's support this!

Does MetaQuotes have their representative on FPA? Review?

 

[FxMaster]

This is a good initiative @The Punisher let's support this!

Does MetaQuotes have their representative on FPA? Review?

I don't think so, I can`t see any yet.

 

[The Punisher]

I don't think so, I can`t see any yet.

Given their behavior and actions, there is likely a reason they won't provide a representative. Is there a way to formally request one?

 

[exchangeviews]

This Sydney based law firm is gathering data for a potential class action against online trading platforms and we know MetaQuotes have an office in Sydney CBD.

Mayweathers

www.mayweathers.com.au

 

[FxMaster]

Given their behavior and actions, there is likely a reason they won't provide a representative. Is there a way to formally request one?

We can only invite company here but first OP has to invite them first.