Abandoned - xm deleted my profit

dunya gul

Recruit
Messages
3
xm deleted my profit, I entered the transaction risking my money, and when I wanted to withdraw the money I earned, it was deleted.
If I lost this money I invested, would it pay back? robbed me of my much needed money during this pandemic time, please help me, back office screenshots and mt4 screenshots attached,




Transaction IDDate and TimeRequested
amount
Approved
amount
CurrencyMethodStatusAction

543789572021/09/24 14:46:031,674.001,674.00USDPerfectMoneyRejected-


Overview of My Accounts​

Refresh
  • Account Number
  • Base Currency
  • Balance
  • Credit
  • Unrealized P/L
  • Equity
  • Actions
  • 3274690
  • USD
  • 0.48
  • 0.00
  • 0.00
  • 0.48
  • Select Option
  • DEPOSIT
  • Account TypeStandard
  • ServerXMGlobal-Real 14
  • Margin Level0.00%
  • Margin0.00
  • Free Margin0.48
  • Leverage1:200
 

Attachments

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xm deleted my profit, I entered the transaction risking my money, and when I wanted to withdraw the money I earned, it was deleted.
If I lost this money I invested, would it pay back? robbed me of my much needed money during this pandemic time, please help me, back office screenshots and mt4 screenshots attached,




Transaction IDDate and TimeRequested
amount
Approved
amount
CurrencyMethodStatusAction

543789572021/09/24 14:46:031,674.001,674.00USDPerfectMoneyRejected-


Overview of My Accounts​

Refresh
  • Account Number
  • Base Currency
  • Balance
  • Credit
  • Unrealized P/L
  • Equity
  • Actions

  • 3274690
  • USD
  • 0.48
  • 0.00
  • 0.00
  • 0.48
  • Select Option
  • DEPOSIT
  • Account TypeStandard
  • ServerXMGlobal-Real 14
  • Margin Level0.00%
  • Margin0.00
  • Free Margin0.48
  • Leverage1:200
Did you contact XM regarding it, and if yes then what is the reason they gave you to cancel the withdrawal?
 
yes i requested a withdrawal but she deleted 1177 dollars from my balance and returned 497 dollars to my balance
 

Attachments

  • WhatsApp Image 2021-09-24 at 16.48.19.jpeg
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    134.3 KB · Views: 28
yes i requested a withdrawal but she deleted 1177 dollars from my balance and returned 497 dollars to my balance
Anything from them regarding this to your email?
If you didn't contact them yet on email then I advise you to contact them on email regarding the same.
 
I can't get into my account because they closed it
 

Attachments

  • Ekran Resmi 2021-10-03 21.41.19.png
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Did you accept any sort of bonus?
This was my thinking. They offer a deposit bonus which of course they can revoke.

Even if this was true, what does that have to do with an arbitrary deletion of a client's trading account?
yes i requested a withdrawal but she deleted 1177 dollars from my balance and returned 497 dollars to my balance

What country are you from?

Did you at least get back the $497?? Have there been other withdrawals in the past that they have paid out?

It doesn't excuse their behavior, but at least you got something.

If you check their pattern of questionable behavior, you must answer the question: Why did I open an account here?
 
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