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Problem ACTIVETRADES REMOVED MY PROFITS AFTER 8 MONTHS OF TRADING

I am having an issue with a company

Stefx News

Private, 1st Class
Messages
47
Dear all,
here my experience (copied and pasted exactly what i've written on the feedback left that i suppose will be published in few days).
I've traded with a MT4 account and after that with a MT5 account with this broker from indicativelly 8 months.
Everything was fine...from withdrawal of little amounts done to a good customer service.
On Monday i've received an email from them about account closure for abusive trading...AFTER 8 MONTHS of trading using more techniques (which one is abusive??).
I hold trades opened for many hours, days sometimes...sure this is not abusive trading!
Today ALL (again ALL) profits removed of every type of trade done.
Not after 1 week or 1 month (before the first monthly statement) but after 8 MONTHS considered all sub accounts used.
This is the classic broker where you are welcome only if you are a loser trader.

Where i did go wrong?
1) To have opened an account with an OFFSHORE BROKER
2) To have not withdrawn all before
BE AWARE YOU THAT ARE READING MY FEEDBACK....THE NEXT COULD BE YOU! I SUGGEST YOU TO JOIN ON IT ONLY IF YOU ARE SURE TO NOT GET ANY PROFIT.
Hooping to get at least the deposit back now i'm going to open a SCAM FOLDER here and to leave another feedback on another feedback platform.
Thanks to all
 
Dear all,
here my experience (copied and pasted exactly what i've written on the feedback left that i suppose will be published in few days).
I've traded with a MT4 account and after that with a MT5 account with this broker from indicativelly 8 months.
Everything was fine...from withdrawal of little amounts done to a good customer service.
On Monday i've received an email from them about account closure for abusive trading...AFTER 8 MONTHS of trading using more techniques (which one is abusive??).
I hold trades opened for many hours, days sometimes...sure this is not abusive trading!
Today ALL (again ALL) profits removed of every type of trade done.
Not after 1 week or 1 month (before the first monthly statement) but after 8 MONTHS considered all sub accounts used.
This is the classic broker where you are welcome only if you are a loser trader.

Where i did go wrong?
1) To have opened an account with an OFFSHORE BROKER
2) To have not withdrawn all before
BE AWARE YOU THAT ARE READING MY FEEDBACK....THE NEXT COULD BE YOU! I SUGGEST YOU TO JOIN ON IT ONLY IF YOU ARE SURE TO NOT GET ANY PROFIT.
Hooping to get at least the deposit back now i'm going to open a SCAM FOLDER here and to leave another feedback on another feedback platform.
Thanks to all
Please provide the website.
 
Dear all,
here my experience (copied and pasted exactly what i've written on the feedback left that i suppose will be published in few days).
I've traded with a MT4 account and after that with a MT5 account with this broker from indicativelly 8 months.
Everything was fine...from withdrawal of little amounts done to a good customer service.
On Monday i've received an email from them about account closure for abusive trading...AFTER 8 MONTHS of trading using more techniques (which one is abusive??).
I hold trades opened for many hours, days sometimes...sure this is not abusive trading!
Today ALL (again ALL) profits removed of every type of trade done.
Not after 1 week or 1 month (before the first monthly statement) but after 8 MONTHS considered all sub accounts used.
This is the classic broker where you are welcome only if you are a loser trader.

Where i did go wrong?
1) To have opened an account with an OFFSHORE BROKER
2) To have not withdrawn all before
BE AWARE YOU THAT ARE READING MY FEEDBACK....THE NEXT COULD BE YOU! I SUGGEST YOU TO JOIN ON IT ONLY IF YOU ARE SURE TO NOT GET ANY PROFIT.
Hooping to get at least the deposit back now i'm going to open a SCAM FOLDER here and to leave another feedback on another feedback platform.
Thanks to all
Can you share the email you have received from them regarding this?
 
There are some mixed messages about this broker. The company holding the license with MetaQuotes claims to be regulated by the FCA but please note there are two different websites listed based upon which company you examine (ActivTrades vs ActiveTrades Plc - the FCA certificate references Plc). You should start by filing a complaint with the FCA.

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The letter is in italian language (and i've cancelled some private details as name/account number)
 
There are some mixed messages about this broker. The company holding the license with MetaQuotes claims to be regulated by the FCA but please note there are two different websites listed based upon which company you examine (ActivTrades vs ActiveTrades Plc - the FCA certificate references Plc). You should start by filing a complaint with the FCA.

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even if my account is under BS regulator?
 
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