• Please try to select the correct prefix when making a new thread in this folder.

    Discuss is for general discussions of a financial company or issues related to companies.

    Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"

    Compare is for things like "Which of these 2 (or more) companies is best?"

    Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"

    Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
    Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.

    More info coming soon.

Problem ActiveTrades profits cancelled. Worst experience ever.

I am having an issue with a company

D4NY76

Private, 1st Class
Messages
29
This has been the worst experience ever with a forex broker in many years. I’ll show you why ACTIVETRADES.COM IS A SCAM. I’ve traded for 4 months using a MT5 account under the Bahamas regulator. Everything seemed to be fine, i also managed to make a profit of something like 2,5K, not a lot but for me was a good results for 4 months. Last Tuesday i received a mail with a Termination Notice for violation of clauses 9.13.5 and 9.14 of the contract. But the worst surprise was to find ALL PROFITS CANCELLED!! All trades of all kind cancelled without any futher explanation and without answering to my requests for clarification. All these not after some days but after months of trading! Moreover it is essential to specify that almost all my trades lasted from a few hours to some days so the decision was all the more arbitrary and unfair.

I think it is fair to warn everyone that with ActiveTrades you make a profit you will find your profits canceled and you will not be able to withdraw what you have earned. If you lose money, everything will be fine. This is the dishonest policy of this broker who perhaps hides behind offshore regulation (Bahamas) hoping that the scammed people will not go public with their mode of operation.

Obviously I have proof of everything I wrote: mail, screenshot, statements with all the trades. I hope that others harmed by this fake broker will also step forward to propose joint action against them.

Let me know if you need documents about that. I hope to have an answer directly from ActiveTrades, can't believe in such behavior from a so big company.
 
This has been the worst experience ever with a forex broker in many years. I’ll show you why ACTIVETRADES.COM IS A SCAM. I’ve traded for 4 months using a MT5 account under the Bahamas regulator. Everything seemed to be fine, i also managed to make a profit of something like 2,5K, not a lot but for me was a good results for 4 months. Last Tuesday i received a mail with a Termination Notice for violation of clauses 9.13.5 and 9.14 of the contract. But the worst surprise was to find ALL PROFITS CANCELLED!! All trades of all kind cancelled without any futher explanation and without answering to my requests for clarification. All these not after some days but after months of trading! Moreover it is essential to specify that almost all my trades lasted from a few hours to some days so the decision was all the more arbitrary and unfair.

I think it is fair to warn everyone that with ActiveTrades you make a profit you will find your profits canceled and you will not be able to withdraw what you have earned. If you lose money, everything will be fine. This is the dishonest policy of this broker who perhaps hides behind offshore regulation (Bahamas) hoping that the scammed people will not go public with their mode of operation.

Obviously I have proof of everything I wrote: mail, screenshot, statements with all the trades. I hope that others harmed by this fake broker will also step forward to propose joint action against them.

Let me know if you need documents about that. I hope to have an answer directly from ActiveTrades, can't believe in such behavior from a so big company.
Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/3665/activtrades-forex-brokers and then follow the below suggestions.

First of all, invite the company by using the invite company option to your thread. And if you are unable to locate the option then this thread " Tutorial: How to Invite a company to your thread. " Will help you to find out.

Note 1: The invitation button will be enabled when your first post reaches 4 days old.
Note: 2 You need to make a second post in this thread to enable the official invitation option.
Note 3: Make sure to share your account number (Only account number). Many time this help companies to find out you are genuine or not.
Note 4: Make sure to follow the suggestions correctly, when you do it correctly you will get the below message in your thread automatically.

OP Screen shot.jpg
 
Ok, thank you very much for explanations. This is my second post in this thread and i will wait for the post to be 4 days old then i will invite the company for discussion. No problems to share account number and also all statements with trades.
 
This has been the worst experience ever with a forex broker in many years. I’ll show you why ACTIVETRADES.COM IS A SCAM. I’ve traded for 4 months using a MT5 account under the Bahamas regulator. Everything seemed to be fine, i also managed to make a profit of something like 2,5K, not a lot but for me was a good results for 4 months. Last Tuesday i received a mail with a Termination Notice for violation of clauses 9.13.5 and 9.14 of the contract. But the worst surprise was to find ALL PROFITS CANCELLED!! All trades of all kind cancelled without any futher explanation and without answering to my requests for clarification. All these not after some days but after months of trading! Moreover it is essential to specify that almost all my trades lasted from a few hours to some days so the decision was all the more arbitrary and unfair.

I think it is fair to warn everyone that with ActiveTrades you make a profit you will find your profits canceled and you will not be able to withdraw what you have earned. If you lose money, everything will be fine. This is the dishonest policy of this broker who perhaps hides behind offshore regulation (Bahamas) hoping that the scammed people will not go public with their mode of operation.

Obviously I have proof of everything I wrote: mail, screenshot, statements with all the trades. I hope that others harmed by this fake broker will also step forward to propose joint action against them.

Let me know if you need documents about that. I hope to have an answer directly from ActiveTrades, can't believe in such behavior from a so big company.
This is the company who is stealing your money?

1638458995617.png


1638459267951.png

1638459305306.png


Company Profile:
Founded in 2001, the company is a pioneer in online transactions and has gradually become an award-winning global institution. Initially focusing on foreign exchange business, we have gradually expanded the product range. At present, our customers can choose from more than 1,000 CFDs or spread game products, involving foreign exchange, indices, stocks, commodities, finance, ETFs and budgets. Headquartered in central London, with offices in Milan, Nassau and Sofia, we provide loyal customers in 140 countries with excellent trading conditions and excellent service support. We provide translations in the world. Trading platform: MetaTrader, and for our customers only specially developed smart tools for enhancement. We also have our self-developed ActivTrader, an intuitive and fully functional platform designed for all levels of trading experience and can be used on desktops, smartphones and tablets. With the trust of our customers, we have gradually become the core value of the company in terms of providing a first-class trading environment and innovative expertise. We look forward to expanding our business scope and providing investment opportunities for global retail, professional and institutional traders.

ActivTrades Corp is a subsidiary of ActivTrades PLC, authorised and regulated by the Financial Conduct Authority, registration number 434413. ActivTrades PLC is a company registered in England & Wales, registration number 05367727. For our FCA regulated UK headquarters please click here. ActivTrades PLC is responsible for card payment processing.

1638459010035.png
 
Last edited:
Yes, exactly. The broker is activetrades.com under the Bahamas (BS) jurisdiction.

ACTIVTRADES CORP IS AUTHORISED AND REGULATED BY THE SECURTIES COMMISSION OF THE BAHAMAS COMP NO: 199667 B
SCB REG NO: SIA-FI193
209/210 Church Street |Sandyport| SP 64388| Nassau| +242 676 3797| activtrades.bs

Opening the site .bs redirect you under the .com website
 

Attachments

  • 1638459986845.png
    1638459986845.png
    161.4 KB · Views: 30
Yes, exactly. The broker is activetrades.com under the Bahamas (BS) jurisdiction.

ACTIVTRADES CORP IS AUTHORISED AND REGULATED BY THE SECURTIES COMMISSION OF THE BAHAMAS COMP NO: 199667 B
SCB REG NO: SIA-FI193
209/210 Church Street |Sandyport| SP 64388| Nassau| +242 676 3797| activtrades.bs

Opening the site .bs redirect you under the .com website
You should complain to the FCA since they also regulate this company.
 
Back
Top