sebking1986
Private
- Messages
- 622
Why on earth would you put that money in any broker?!
-
Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.More info coming soon.
Problem The broker roboforex closed my trades!!!!
I am having an issue with a company
yosi benn
Recruit
- Messages
- 36
Their representative who impersonated the customer recommended them and said that this is the only broker whose robot worked without losing money.
You have a general answer, after a clear scam you say to everyone:
(This is a decentralized market)! Anything can happen ..!
کندل های تقلبی شما برای حذف حساب ها فقط در نمودار شما ایجاد می شوند. هیچ جا شبیه آنها نیستند.
این کلاهبردار پول را پس نمی دهد. شما از طریق رگولاتور شکایت می کنید و مدارک را پیوست می کنید.
George1988
Recruit
- Messages
- 4
You should share an account statement including the order comments, to see if this was stop-out due to margin when it got triggered. What is the brokers stop-out level? Request to see when the stop-out was initiated, as this looks to be an event driven spike I am guessing latency occurred and your orders got closed later.
This admittedly looks "scammy", but I suspect it was a quote freeze/order processing issue. That being said, the amount is fairly small so it would make sense for RoboForex to show leeway and refund at least partially at current market orders or re-instate the trades. If the trades were done via a regulated entity you might want to file a complain and contact the ombudsman. However, it is unlikely, the case will be resolved in less than a year.
This admittedly looks "scammy", but I suspect it was a quote freeze/order processing issue. That being said, the amount is fairly small so it would make sense for RoboForex to show leeway and refund at least partially at current market orders or re-instate the trades. If the trades were done via a regulated entity you might want to file a complain and contact the ombudsman. However, it is unlikely, the case will be resolved in less than a year.
yosi benn
Recruit
- Messages
- 36
How do I complain through the regulator?
