Be aware Tickmil UK LTD commits FRAUDE (they falsify data! )

[Santanu Chakrabarti]

absolutely not, i am just trying to understand ur matter! so, overall, you received 43k euro from tickmill out of 44k euro loss after ur fight with tickmill with the help of FOS, am i right? have u received 43k euro to ur bank account? if i am right, then i will have to salute u! u were able to snatch the bite from tigers mouth! if u have received the fund, its ur big win already! so, i think, u may not go for further legal battle as its time consuming and here ur loss is already covered! better u can concentrate ur trade with other good platforms like REMOVED
now, what i understood, u came here to warn us about tickmill , how they were trying to fraud u but luckily u cud extract the loss fund through FOS which may not be possible by others!

FPA Forums Team Note: Do not bring up unrelated companies in a Scam Alerts thread. Doing so permanently ties those company names to a complaint they are not involved in.

 

[4evermaat]

As Tickmill denied responsibility for their technical problems and only offered me 100 euro for the 44K loss they casued I escalated it to FOS. FOS ruled in my favor and ordered Tickmill to compensate me for the 44K losses. Tickmill refused to and only compensated 3K after 5 months. But then when they were force to, they returned the other 40K and immediately diecide to close my accounts.

These appear to be two separate issues.

Issue 1: some technical problem with client portal payment around March, 2020 which caused a margin stop out with loss of 44k EUR over 4 different accounts. The issue was escalated to UK FoS which ruled in your favor and is binding to the company (broker must pay the 44k EUR that broker awarded by the scheduled date)

This problem was actually in dispute for some time. The original problem occurred on March 4th-9th, 2020 and was disputed shortly afterwards with UK FoS investigator whose initial findings was in favor of the victim [date unknown]. TickMill challenged this and then it was escalated to ombudsman decision, which then also ruled in victim's favor [sometime around late December 2021 or early January, 2022].

edit: (the FOS complaint cites that there were several payment processing errors, some of which started from May, 2018.)

The final FOS ruling was to compensate for the direct losses (44k EUR) that would not have occurred had the 225 EUR deposit been properly applied timely +400 GBP for redress.

The broker may have stalled the payment for several months after January, 2022, but eventually paid the remaining sum of over 40k EUR on June 15th, 2022.

In regards to the victim compensation, I am not defending the actions of TickMill and mostly agree with the ombudsman's decision. This just reiterates the importance of studying a broker's business model and how they make profits from their clients. This alone might have prevented 95% of heartache the OP experienced.

Issue 2: the broker closes your open positions on July 1st 2022. And terminates business relationship with you. Your own screenshots showed that the company warned on June 15th, 2022 that in 15 days, they were terminating their relationship with you. And that you must close all open positions within those days (by June 30th/July 1st). And that the business relationship would be terminated at that time.

I don't see what the problem is here. Most companies have it in their TOS that they can terminate service at any time. Even if they don't, they can decide not to do business anymore for any reason. In fact with all that you were experiencing, I'm curious as to why you would continue trading with this company?

Why didn't you look to close your open trades with the company the second the company formally said they were breaking up with you?

How much losses did you experience on July 1st, 2022?

Issue #1 had not been resolved yet or just recently been resolved (paid June 15th 2022). In either case, what was the rush to continue trading with TickMill specifically and not seek out another casino company to trade at? Was it some uncontrollable, compulsive gambling trigger? I don't know for sure, but it is odd that from March 10th, 2020 onwards (over 2 years) you were not already looking for a new company....one with a more transparent business model and that would treat you more fairly.

Now I'm not sure what would compel you to continue trading with a company which you have a dispute with. Especially which the dispute was alleged to be regarding deceptive accounting tactics which caused over 40k EUR in real losses and the company continues to be hostile while complaining. I did mention in a previous post on another thread how many victims seem hell-bent on wanting to be mistreated, despite clear evidence showing that the company should be avoided.

Like a victim who has a spouse that physically abuses that victim openly, but the victim stays in the relationship.....even insisting to their friends that things will get better. But the spouse continues to abuse the victim and the victim might do some barking....but ultimately stays. And even when the spouse threatens to leave, the victim tries to block the door to prevent the abusive spouse from leaving....Then when the spouse actually leaves, the victim takes to social media to announce how bad the spouse was abusing them.

---

Now what I would love to see is complete history statements for all 4 accounts with losses. I have a guide below that shows you how to generate these statements.

Note that these statements should cover the full 4+ years for each account (<=2018 - 2022).

Or could be broken into 2 statements per account. One statement showing the period from start with broker until around April 2020 (which would include the dispute period) The 2nd statement would be from April 2020 until July 1st, 2022 (when your trades were closed by the broker).

preserve mt4/mt5 account trade history statements part 1...

Estimated read time: 12-15 min. Estimated money and stress savings: your original deposits + profits - withdrawals. One of the most important pieces of evidence to maintain is the full account trade history. This history includes rows of trades such that each row has the order/ticket...

www.forexpeacearmy.com

 

[Santanu Chakrabarti]

now i understood the whole issue! u have beautifully presented the issue with marvellous instances of being loved to be victim! yes, when first dispute was settled, then why go for again trading with them? so, its two issues happened in two different time with same broker and thats why i was not understanding , why he was complaining about closing of positions when he got the loss amount through FOS! i am also now in same opinion that why tickmil shud do the business after first incident as their fraud was caught and they had to compensate through third party! so, going with same trader was risky for them! they want simple novice victim who don't cry!

 

[Sophie L]

absolutely not, i am just trying to understand ur matter! so, overall, you received 43k euro from tickmill out of 44k euro loss after ur fight with tickmill with the help of FOS, am i right? have u received 43k euro to ur bank account? if i am right, then i will have to salute u! u were able to snatch the bite from tigers mouth! if u have received the fund, its ur big win already! so, i think, u may not go for further legal battle as its time consuming and here ur loss is already covered! better u can concentrate ur trade with other good platforms like REMOVED
now, what i understood, u came here to warn us about tickmill , how they were trying to fraud u but luckily u cud extract the loss fund through FOS which may not be possible by others!

Maybe you do not understand the issue completely.
Yes I finally got my initial losses back after 2 years waiting for FOS and 6 monhts fighting Tickmill again. However like I said in my review, I won the complaint but them deliberately closing all my open trades for me, without my consent! casued me even more losses. As I am not a day trader, but hold open positions for a long time.

Yes it is time consuming and takes very much negative energy, but I have to pursue this, as the new losses they inentionally caused are completely NOT covered. It is really unjust that because I just followed their complaint process, I get treated so wrongfull and injust by Tickmill. I can even understand they wanted to get rid of me, but they could have adressed the matter far more decent!

Anyway thanks for your thoughts. Bye now.

AND again NEVER TRAE WITH TICKMILL !!

 

[Sophie L]

These appear to be two separate issues.

Issue 1: some technical problem with client portal payment around March, 2020 which caused a margin stop out with loss of 44k EUR over 4 different accounts. The issue was escalated to UK FoS which ruled in your favor and is binding to the company (broker must pay the 44k EUR that broker awarded by the scheduled date)

This problem was actually in dispute for some time. The original problem occurred on March 4th-9th, 2020 and was disputed shortly afterwards with UK FoS investigator whose initial findings was in favor of the victim [date unknown]. TickMill challenged this and then it was escalated to ombudsman decision, which then also ruled in victim's favor [sometime around late December 2021 or early January, 2022].

edit: (the FOS complaint cites that there were several payment processing errors, some of which started from May, 2018.)

The final FOS ruling was to compensate for the direct losses (44k EUR) that would not have occurred had the 225 EUR deposit been properly applied timely +400 GBP for redress.

The broker may have stalled the payment for several months after January, 2022, but eventually paid the remaining sum of over 40k EUR on June 15th, 2022.

In regards to the victim compensation, I am not defending the actions of TickMill and mostly agree with the ombudsman's decision. This just reiterates the importance of studying a broker's business model and how they make profits from their clients. This alone might have prevented 95% of heartache the OP experienced.

Issue 2: the broker closes your open positions on July 1st 2022. And terminates business relationship with you. Your own screenshots showed that the company warned on June 15th, 2022 that in 15 days, they were terminating their relationship with you. And that you must close all open positions within those days (by June 30th/July 1st). And that the business relationship would be terminated at that time.

I don't see what the problem is here. Most companies have it in their TOS that they can terminate service at any time. Even if they don't, they can decide not to do business anymore for any reason. In fact with all that you were experiencing, I'm curious as to why you would continue trading with this company?

Why didn't you look to close your open trades with the company the second the company formally said they were breaking up with you?

How much losses did you experience on July 1st, 2022?

Issue #1 had not been resolved yet or just recently been resolved (paid June 15th 2022). In either case, what was the rush to continue trading with TickMill specifically and not seek out another casino company to trade at? Was it some uncontrollable, compulsive gambling trigger? I don't know for sure, but it is odd that from March 10th, 2020 onwards (over 2 years) you were not already looking for a new company....one with a more transparent business model and that would treat you more fairly.

Now I'm not sure what would compel you to continue trading with a company which you have a dispute with. Especially which the dispute was alleged to be regarding deceptive accounting tactics which caused over 40k EUR in real losses and the company continues to be hostile while complaining. I did mention in a previous post on another thread how many victims seem hell-bent on wanting to be mistreated, despite clear evidence showing that the company should be avoided.

Like a victim who has a spouse that physically abuses that victim openly, but the victim stays in the relationship.....even insisting to their friends that things will get better. But the spouse continues to abuse the victim and the victim might do some barking....but ultimately stays. And even when the spouse threatens to leave, the victim tries to block the door to prevent the abusive spouse from leaving....Then when the spouse actually leaves, the victim takes to social media to announce how bad the spouse was abusing them.

---

Now what I would love to see is complete history statements for all 4 accounts with losses. I have a guide below that shows you how to generate these statements.

Note that these statements should cover the full 4+ years for each account (<=2018 - 2022).

Or could be broken into 2 statements per account. One statement showing the period from start with broker until around April 2020 (which would include the dispute period) The 2nd statement would be from April 2020 until July 1st, 2022 (when your trades were closed by the broker).

preserve mt4/mt5 account trade history statements part 1...

Estimated read time: 12-15 min. Estimated money and stress savings: your original deposits + profits - withdrawals. One of the most important pieces of evidence to maintain is the full account trade history. This history includes rows of trades such that each row has the order/ticket...

www.forexpeacearmy.com

sorry but I am not a victim that wants to be mistreated. In all fairness, as they are a FCA regulated company, not in my wildest dreams did it occur to me that such a company would behave like this! I live in the Netherlands and for a regulated company in the netherlands to behave like this is really impossible. Guess the same unfortenately does not apply to the UK.

They denied me my complaint and referred me to FOS. I just followed their complaint procedure and did not have any contact with them. Only FOS. I did not even know what arguments they were stating with FOS. I only explained my side of the story. During the complaint it never crossed my mind that they would behave this criminal, if the complaint would be in my favor. I just thought that everything would be fine, after the FOS ruling. They confirmed to FOS several times they wuld comply.
Would you have expected all this this from an FCA regulated firm?

Also I held open positions with loss. They cannot be closed in an instance, without having to swallow losses unwillingly. I made proposals to them to transfer me to another broker which they refused. I asked them for more time, which they also refused.
I am only trying to warn you aout these malpractices from Tickmill. Instead I feel interrogated and having to defend myself against some stranger who makes all kinds of assumptions about me. I do not have an uncontrollable, compulsive gambling trigger.
You judge me just because this happened to me and make negative assumptions about me. You do not even know me! I AM JUST TRYING TO WARN unexperiened traders this can happen to them.

I stopped trading completely now as I am so flabbergasted about what has happened!
I do not have your experience with other brokers and you are right that I should have studied them on forehand. This broker was recommended by my ex who introduced me to FX trading and I trusted his judgement.

If I knew Tickmill would act like this in advance of course I would not have continued or never even started trading with Tickmill at all!

PS. and I do not see the point in disclosing my trading history online. What would be the purpose of that?

 

[Sophie L]

now i understood the whole issue! u have beautifully presented the issue with marvellous instances of being loved to be victim! yes, when first dispute was settled, then why go for again trading with them? so, its two issues happened in two different time with same broker and thats why i was not understanding , why he was complaining about closing of positions when he got the loss amount through FOS! i am also now in same opinion that why tickmil shud do the business after first incident as their fraud was caught and they had to compensate through third party! so, going with same trader was risky for them! they want simple novice victim who don't cry!

Yes I was novice, unexperienced and naive. You win FOS but you still loose.

That's why I want to warn unexperienced others that start trading with Tickmill. This can happen. Tickmill TAKES YOUR MONEY AND YOU CANNOT STOP IT !!

 

[Santanu Chakrabarti]

now i understood the whole issue! u have beautifully presented the issue with marvellous instances of being loved to be victim! yes, when first dispute was settled, then why go for again trading with them? so, its two issues happened in two different time with same broker and thats why i was not understanding , why he was complaining about closing of positions when he got the loss amount through FOS! i am also now in same opinion that why tickmil shud do the business after first incident as their fraud was caught and they had to compensate through third party! so, going with same trader was risky for them! they want simple novice victim who don't cry!

Yes I was novice, unexperienced and naive. You win FOS but you still loose.

That's why I want to warn unexperienced others that start trading with Tickmill. This can happen. Tickmill TAKES YOUR MONEY AND YOU CANNOT STOP IT !!

no, u were not novice or inexperienced as u were able to understand the broker loopholes which a novice can hardly know but tickmill was treating u as novice which was their ultimate mistake!

now, out of my curiosity, i am asking u, how a small payment of euro 228 could stop the margin hit which was running at nearly 44k euro loss? had tickmill waited overnight, the account wud have certainly hit margin naturally unless u wud be watching constantly and making such payment at an interval or making a big value payment! here, without prejudice, i can see, tickmill acted first with the assumption that client wud be loosing more had they credited ur small payment which may be for few minutes cud save ur margin hit but ultimately not! so, they did not credit it (kept pending) and allow the account to hit margin and wipe out whole amount as it wud be! having not credited this even small amount had in turn gave u the chance to charge them as wrong doer, even for small time it cud save ur account which hypothetically(even logically) allowed u to make payment further but u know , u cud not do large payment but here, legally ur case was strong due to tickmill mistake & presumptions and it had the support of ur documents(screenshot etc). tickmill had to ultimately compensate u for their mistake!
here at this point, when u went for dispute redressal, u cud have stopped trading with them as u know, u were involving urself with an unpleasant incident with them! no matter what time was taken for that! but u had carried out trading with them and tickmill also allowed u since they had not yet compensated u for their mistake but once it came practically that they had to make payment of 43k(3 +40 last payment), then they understood , they did really a big mistake by considering u as novice but a legally known man who knew his right to find the loopholes and so, allowing u further means inviting trouble for any matter! and also, normally broker or any establishment blacklist one who goes for legal settlement against them!

So, this time, they did it carefully and they sent u notices by mentioning the last date of positions closing(gave 15 days)! as u have not closed ur positions, they did it! now, unlike last case, this case is strong for them and legally valid as per their terms and conditions which u agreed before starting trading with them! so, as per me, this time, u may not win! so, better to save ur energy and time, u can start afresh with other platform as already i advised u!

 

[Sophie L]

no, u were not novice or inexperienced as u were able to understand the broker loopholes which a novice can hardly know but tickmill was treating u as novice which was their ultimate mistake!

now, out of my curiosity, i am asking u, how a small payment of euro 228 could stop the margin hit which was running at nearly 44k euro loss? had tickmill waited overnight, the account wud have certainly hit margin naturally unless u wud be watching constantly and making such payment at an interval or making a big value payment! here, without prejudice, i can see, tickmill acted first with the assumption that client wud be loosing more had they credited ur small payment which may be for few minutes cud save ur margin hit but ultimately not! so, they did not credit it (kept pending) and allow the account to hit margin and wipe out whole amount as it wud be! having not credited this even small amount had in turn gave u the chance to charge them as wrong doer, even for small time it cud save ur account which hypothetically(even logically) allowed u to make payment further but u know , u cud not do large payment but here, legally ur case was strong due to tickmill mistake & presumptions and it had the support of ur documents(screenshot etc). tickmill had to ultimately compensate u for their mistake!
here at this point, when u went for dispute redressal, u cud have stopped trading with them as u know, u were involving urself with an unpleasant incident with them! no matter what time was taken for that! but u had carried out trading with them and tickmill also allowed u since they had not yet compensated u for their mistake but once it came practically that they had to make payment of 43k(3 +40 last payment), then they understood , they did really a big mistake by considering u as novice but a legally known man who knew his right to find the loopholes and so, allowing u further means inviting trouble for any matter! and also, normally broker or any establishment blacklist one who goes for legal settlement against them!

So, this time, they did it carefully and they sent u notices by mentioning the last date of positions closing(gave 15 days)! as u have not closed ur positions, they did it! now, unlike last case, this case is strong for them and legally valid as per their terms and conditions which u agreed before starting trading with them! so, as per me, this time, u may not win! so, better to save ur energy and time, u can start afresh with other platform as already i advised u!

Honestly, you keep defending Tickmills illegal actions, as you probably are an employee of them. I do not need to argue with you, as the case has been tried with FOS extensively. Dispite Tickmills fraude !
-- If you still do not understand, read the FD better ! --
There is a reason they lost and FOS ruled against them.

I did not understand their loopholes. That they have loopholes already says enough about Tickmills Mallpractics. I so happend to be lucky I made screenprints as I was reporting the matter to FCA.

I am just telling you what happened, only to warn you. Not for you to pick a side or go attacking me, it is absurd that you do this. But no matter how much you want to blame me.
That I continued trading with Tickmill DOES NOT justify THEIR illegal actions !

 

[Sophie L]

Honestly, you keep defending Tickmills illegal actions, as you probably are an employee of them. I do not need to argue with you, as the case has been tried with FOS extensively. Dispite Tickmills fraude !
-- If you still do not understand, read the FD better ! --
There is a reason they lost and FOS ruled against them.

I did not understand their loopholes. That they have loopholes already says enough about Tickmills Mallpractics. I so happend to be lucky I made screenprints as I was reporting the matter to FCA.

I am just telling you what happened, only to warn you. Not for you to pick a side or go attacking me, it is absurd that you do this. But no matter how much you want to blame me.
That I continued trading with Tickmill DOES NOT justify THEIR illegal actions !

Like the other guy you are prejudiced and go make assumptions about someone without even knowing them. I do not need to argue with you. think whatever you like, I do not care.

As this case will be tried, (which you so deserately want me not to in your prevous mail ,.. curious !!) I will report the outcome in two years for you to read. Period!

 

[Sophie L]

no, u were not novice or inexperienced as u were able to understand the broker loopholes which a novice can hardly know but tickmill was treating u as novice which was their ultimate mistake!

now, out of my curiosity, i am asking u, how a small payment of euro 228 could stop the margin hit which was running at nearly 44k euro loss? had tickmill waited overnight, the account wud have certainly hit margin naturally unless u wud be watching constantly and making such payment at an interval or making a big value payment! here, without prejudice, i can see, tickmill acted first with the assumption that client wud be loosing more had they credited ur small payment which may be for few minutes cud save ur margin hit but ultimately not! so, they did not credit it (kept pending) and allow the account to hit margin and wipe out whole amount as it wud be! having not credited this even small amount had in turn gave u the chance to charge them as wrong doer, even for small time it cud save ur account which hypothetically(even logically) allowed u to make payment further but u know , u cud not do large payment but here, legally ur case was strong due to tickmill mistake & presumptions and it had the support of ur documents(screenshot etc). tickmill had to ultimately compensate u for their mistake!
here at this point, when u went for dispute redressal, u cud have stopped trading with them as u know, u were involving urself with an unpleasant incident with them! no matter what time was taken for that! but u had carried out trading with them and tickmill also allowed u since they had not yet compensated u for their mistake but once it came practically that they had to make payment of 43k(3 +40 last payment), then they understood , they did really a big mistake by considering u as novice but a legally known man who knew his right to find the loopholes and so, allowing u further means inviting trouble for any matter! and also, normally broker or any establishment blacklist one who goes for legal settlement against them!

So, this time, they did it carefully and they sent u notices by mentioning the last date of positions closing(gave 15 days)! as u have not closed ur positions, they did it! now, unlike last case, this case is strong for them and legally valid as per their terms and conditions which u agreed before starting trading with them! so, as per me, this time, u may not win! so, better to save ur energy and time, u can start afresh with other platform as already i advised u!

It is simple: It is a matter of moral, ethics and decency!

All Tickmill had to do was follow the rules set out for FCA regulated companies. which Tickmill agreed to with FOS
If Tickmill had complied to the FOS FD in the reasonable time they were given none of this would have escalated!

If they did not hold a grudge for "loosing" after six months refusing to comply and out of spite forcing even more losses upon me, there would be no second case!

There would be no comment from me on this review page!
_______________________________________________________________________________

** As I read now you are really desperately trying to prevent me from another case for the second time now ! **
and you disclose information a regular reader would not be able to know -- so STOP FAKING - Dear Tickmill EMPLOYEE !! (probably legal)

if you are convinced your case is so strong what are you worrying about?