Hi,
I opened a Micro account (#65796) at the end of January 2011 and ask for a withdrawal of $604.71 at the beginning of April 2011. I received the payment in my bank account on April 6th. I opened a Cent account (#109708 ) at the end of April 2011 which I decided to close few days after. I asked for a withdrawal of $502.60. They processed it on May 3rd but I never received the payment in my bank account. Marvan (finance dept.) sent me a document with the details of the payment (Maybank2u.com) I checked with my bank and they told me they never receiverd the payment. I told Marvan to check with his bank. He told me he would check and maybe his bank made a mistake, but he never replied to my e-mails after. I even told him I will post a review at FPA but he doesn*'t seem to care.
Any suggestion that will help me resolve this issue will be appreciated.
I opened a Micro account (#65796) at the end of January 2011 and ask for a withdrawal of $604.71 at the beginning of April 2011. I received the payment in my bank account on April 6th. I opened a Cent account (#109708 ) at the end of April 2011 which I decided to close few days after. I asked for a withdrawal of $502.60. They processed it on May 3rd but I never received the payment in my bank account. Marvan (finance dept.) sent me a document with the details of the payment (Maybank2u.com) I checked with my bank and they told me they never receiverd the payment. I told Marvan to check with his bank. He told me he would check and maybe his bank made a mistake, but he never replied to my e-mails after. I even told him I will post a review at FPA but he doesn*'t seem to care.
Any suggestion that will help me resolve this issue will be appreciated.