Recent content by Blueberry_Markets

  1. Blueberry_Markets

    Problem Blueberry Markets extremely slow withdrawal after regulation transition

    Hello, everyone. Apologies for the delayed response to the concerns raised in this form. Unfortunately, this is an unmonitored channel, so we encourage our clients to raise any concerns directly with our team via live chat on our website or email at global@blueberrymarkets.com. Recently, we...
  2. Blueberry_Markets

    Problem Possible of price manipulation by Blueberry Markets

    Hi @MMAlvasan, while we believe we utilise an ECN pricing model and we do not manually process or intervene with client trades via a dealing desk, the meaning of ECN is subjective and very much open to interpretation. -Hanna, Customer Support
  3. Blueberry_Markets

    Problem Blueberry Markets are Market Makers (they are EightCAP in disguise)

    @Alan33 Incentivamos você a entrar em contato conosco diretamente em global@blueberrymarkets.com, e ficaremos felizes em responder a quaisquer perguntas que você possa ter que permitirão que você tome uma decisão informada sobre nós como corretor e, em última análise, quem você escolhe para...
  4. Blueberry_Markets

    Problem Lost usd 85,000 from blueberry market

    I understand where you're coming from, and I'm very sorry I cannot be of further assistance here. I have given our Compliance team a heads-up about this. They will assist you further with the complaint process.
  5. Blueberry_Markets

    Problem Lost usd 85,000 from blueberry market

    @timbuffett We’re very sorry about the discrepancy in your trades. We, too, did not want it to happen. However, for ethical reasons, we need to maintain price integrity. This also means that we cannot allow clients to be negatively affected by palpable error in pricing— likewise, we cannot allow...
  6. Blueberry_Markets

    Problem Possible of price manipulation by Blueberry Markets

    Hi @Wong Khong Ming, we have addressed your enquiries through the Internal Dispute Resolution process. As you are unsatisfied with the outcome, I recommend that you proceed with the suggested next steps in the IDR letter. I'm very sorry I cannot be of further assistance here. -Hanna, Customer...
  7. Blueberry_Markets

    Problem Possible of price manipulation by Blueberry Markets

    Hi @Wong Khong Ming , I’m sorry if you find our official response unsatisfactory. We would like to emphasise a couple of key points that were within our formal response, that need to be considered in relation to your concerns: We are aware of your intent to close your trade during the outage...
  8. Blueberry_Markets

    Abandoned - Blueberry Markets - spread widening manipulation

    Hi muydiya100, sincerest apologies for the delayed response here as we did not get notified of this thread. We do remember that on April 6, 2022, you informed us about the issues you’ve had, when we reached out to you to ask about your bad rating in our client survey. Prior to that, we did not...
  9. Blueberry_Markets

    Problem blueberrymarkets.com scammed my $44000 with manipulated trade execution

    Hi @ppfourx , further to our conversation, it is vitally important that you and in fact all margin FX/CFD market participants understand that the pricing reflected within the trading platform is reflective of the best available price (Bid vs Ask) at the time for a specific amount of volume i.e...
  10. Blueberry_Markets

    Problem blueberrymarkets.com scammed my $44000 with manipulated trade execution

    Hi @ppfourx , pursuant to our internal investigation outcome, there is no evidence to support manipulation of any kind on our end. Rather, the variation between the TP prices and execution prices, which were the best available prices at the time, is a result of overall market conditions. This is...
  11. Blueberry_Markets

    RESOLVED: Blueberry Markets Scam.

    Hi Asad, we sincerely apologise for any frustration this may have caused. It appears, however, that there may have been a slight confusion here. As we have communicated with you over email, Blueberry Markets' Index pricing has experienced some data latency which we have seen traded on via client...
  12. Blueberry_Markets

    Problem Blueberry Markets are Market Makers (they are EightCAP in disguise)

    @Pheniox123 Our response to this thread is based on our closing remarks in post #41, specifically clarifying incorrect statements made regarding who we are and how we operate. We have added all details and a copy of the verdict from AFCA once again here. As mentioned previously and across all...
  13. Blueberry_Markets

    Problem Blueberry Markets are Market Makers (they are EightCAP in disguise)

    Hello everyone. Thank you, @Pheniox123 for inviting us to this thread. We have addressed your concerns a few times on these two topics, so we are posting this reply as our closing remarks on a.) Our relationship to Eightcap and b.) Your AFCA complaint. About our relationship with Eightcap, we...
  14. Blueberry_Markets

    Problem Blueberry Markets are Market Makers (they are EightCAP in disguise)

    Hi Pheniox, Thank you for expressing your concerns. We can confirm that Blueberry Markets operates under Eightcap’s licenses in each jurisdiction. This is an important consideration for all new and prospective clients. There are, however, aspects of our operations that remain independent. This...
  15. Blueberry_Markets

    Discuss BlueberryMarkets.com

    Merci beaucoup, Ghislain! Si vous avez l'intention de publier un avis pour nous, vous pouvez le faire ici: https://www.forexpeacearmy.com/forex-reviews/13312/blueberrymarkets-forex-brokers :D
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