Hi, just keep pushing them to send the money back.
I made a deposit of $10000 USD and there are some mistake made by my bank when they send the wire transfer. FM-FX said they don’t receive any money from me.
But my bank did an investigation and confirmed that FM-FX should received the money...
I got the transaction record of my account on beneficiary's website.
On Sep 28, I sent them the receipt of the wire transfer, they recorded $ 10000 credit.
On Oct 9, they informed me that they do not receive the money, they withdrawal the credit and recorded money never come in. But I told...
I am a customer of FM-fx, I send a $10000 wire transfer to FM-fx, my bank made a mistake on the country code in the IBAN, but other information were all right. And they entered the right country code on the address of bank and beneficiary.
My account manager in FM-fx said they don’t receive any...
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