Recent content by Max Vladov

  1. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Hi Pharaoh, you've asked me to cite examples of whether IFSC acts in response to client complains. I did respond to share real life experience with you. So, ZERO evidence is a very categorical thinking that doesn't reflect the reality. I am not here to say that IFSC has the best dispute...
  2. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Hi AsstMod, we have checked the details of how the client review has been submitted. It turns out that client is on vacation in an exotic country. Obviously, location and ip mismatch has occurred. In any case the links explaining the review moderation process have been helpful. Thank for taking...
  3. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Hi FPA Team, we have noticed a very unpleasant occurrence that positive client feedbacks are not being published on TenkoFX review page. We have decided to ask our long term clients to post feedback on us. We don’t see them appearing for more than a week now. While junk negative feedback from...
  4. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Hi Pharaoh, I can assure everyone that IFSC does react to reasonable claims. This is from our experience. As I said earlier some clients hysterically hit IFSC even with insignificant issues, which could be solved much faster with the broker. Priority #1 is to inform the broker (any broker you...
  5. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Talking about the “virtuality” of IFSC. There are always things that clients don’t like and companies don’t like as well. So, IFSC just as any another regulator is facing a dilemma of striking a right balance. I have seen clients complaining of IFSC is being unresponsive to their claims. Well...
  6. Max Vladov

    RESOLVED - Tenkofx scammed me

    Dispute settlement Hi all, with this post I would like to close the dispute as Resolved by mutual agreement between TenkoFX and the client. Piotr, will confirm this in consequent posts. Below you will find the initial correspondence. The whole chain of negotiations is not included...
  7. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    in reference to thread "fake spikes by TenkoFX" I would like to thank asstmod for pointing out to rules that stipulate how FPA manages the Scam Alert threads. This is absolutely necessary as it, indeed, creates incentives for the company to engage, defend itself and most importantly, find...
  8. Max Vladov

    RESOLVED - Tenkofx scammed me

    Dear Piotr, indeed, yesterday we've been ****ing corporate domain ownership to Belize legal entity. As a result, there was an interruption in our e-mailing channels. In any case, since we've established a direct contact, I suggest that do a couple of rounds of private talks and then post public...
  9. Max Vladov

    RESOLVED - Tenkofx scammed me

    Hi all, I am triying to establish a dialog with the client. Unfortunately, as of now, I don't have a confirmation of the customers willingness to engage in a dialog. I will wait for 2-3 more days and respond to the claims depending on the clients position.
  10. Max Vladov

    fake spikes by TENKOFX

    Dear FPA moderators, In our opinion posts like this one should be kept as case study that will hopefully raise traders’ awareness and understanding of the way the markets work. Inherent aspects like slippage and news time volatility should be well understood. At the same time we do want to...
  11. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Dear reader, I believe that you are much more educated and reasonable to differentiate junk posters like Winner Forex. No matter which broker you are reviewing, don't ever trust tarnishing and unsubstantial posts like this one. Any opinion good or bad has to be well argumented, otherwise no...
  12. Max Vladov

    Forex Blogs TenkoFX representative blog by Max Vladov

    Hi all, My name is Max Vladov. I hold vice president position in TenkoFX. I will be managing UNOFFICIAL public communication on FPA. Why unofficial? Because, some of my comments might sound unpleasant, unethical, intolerant or harsh. I can assure you, though, that they will be much more...
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