My original issue regarding my withdrawal is resolved however the second problem which basically could be misrepresentation to straight out fraud, is yet to be resolved.
No, i do not wish to to continue doing business with them, however, these guys run a very aggressive marketing campaign in...
I have received the deposit refund of 259$ ( after weeks of struggle which is documented in this forum). However, I am yet to receive any sort of explanation for discrepancy in the SEBI registered address and OctaFX representatives denying any local presence in India.
I know right!, two weeks have passed and I have not received a single penny. It has been two two exhausting weeks where I have requested for status updates every single day. After rejecting the refund my account balance was 259.99$ (octafx account balance). I have requested another withdrawal of...
[UPDATE] 24/06/2022
After a several followups on my withdrawal request they have finally taken some action, unfortunately, that action was to reject my withdrawal again. I am attaching the ss for the same. And this time the reason provided was that I do not have free funds in my account...
I agree, I am at fault here too. I've known the importance of research before investing money into a particular instrument, however, I've learnt the hard way about the importance of researching one's broker too. I'm hoping to salvage what I can through this forum and will push on all fronts for...
I agree, but i have to point out it isnt 15$ but 42$. Nevertheless, it is true that in comparison this is a small amount, but them creating a refund in order to cancel my withdrawal was extremely alarming. i'll take your advice, 2 of the requested 7 business days have already passed.
When i enquired on the nature of the refund and the time of refund, all i got was same ambiguous and repeted replies stating the refund was due to technical maintenance on the "payment providers" side and I'd get the refund by 7 days. however, due to the above mentioned events i found this very...
Account # : 46456602
Type : live MT5
On 13/06/2022 I created a request for withdrawal of 15$ , and thoroughly followed up on the request as I've had issues with the withdrawal process before. Initially they promised to process the request within 3 hours of creating it, so I followed up after 3...
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