People who have the same issue with bancdelux.com can contact support@moneypolo.com. Igor, from the Moneypolo compliance department, will try to do his best to get funds back.
Moneypolo was able to get my initial deposit back. Last week the funds were wired to my bank account. I would like to thank Moneypolo and Igor from the compliance department for helping me out.
Hello Pharoah,
Two payments were made by bank wire. In May 1000 Euro and in July another 500 Euro.
I've already contacted the bank where the money was sent. They replied and asked me to send ( from my bank ) an official request for a refund . So i did.
After a while they ( Moneypolo )...
About 2 months ago i wanted to withdraw my funds from the Forex/CFD broker bancdelux.com. The withdrawal process couldn't be executed in the ' logged-in ' menu because i can't select a ' method of payment '. The drop down menu doesn't function.
So i ' ve sent support an e-mail about this issue...
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