Hi, @Blueberry_Markets
Let me reply to your couple of key points :
There was no evidence on the tick data whereby your trade would have incurred a profit during the outage,
>> I think this is somehow not true. As reply from your collegue, Keanu Villegas, the lowest point of gold reached...
Sorry to hear that you are one of the victims too. Have you tried to complaint to regulator or anything? Did you manage to get any compensation from the broker?
I have been trading with Blueberry Markets for about 5-6 months. My trading account is 49322.
On 14th April, Blueberry Markets platform was down about 30 mins, nothing can be done that time - unable to close or open a new trade.
During the server outage, I was having a sell trade on Gold at a...
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