Hello all, my first post on FPA and it seems the first site review of autotradingbinary.com. I will keep my review factual and happy to add additional information if requested.
I signed up to
autotradingbinary.com in August 2015 with an initial deposit of 10,000 USD which was matched with a 10,000 USD bonus. At this level you get assigned to one of their twelve professional traders rather than robot trading. I set my risk strategy to medium. I had read all the negative reviews about citrades.com (their only advertised available broker) and asked to go with a different broker. I was offered
www.tradescapital.com in the UK.
Impressed by the initial results, I was talked into investing a further 15,000 USD which again was matched with the bonus a various insured trades (advisor was a guy called Justin based in Isreal but all email replies came from USA time zone). Total investment 25,000 USD. The account traded profitably to a balance of 165,000 USD.
Around a month into trading all activity stopped for two weeks. I was told this was due to "recent volatility in the markets", however their website continued to post profitable trading every day. By this stage I had reached 60% trading volume. Trading recommenced but again stopped shortly after at 78% volume and account balance of 98,000 USD. On 6th October I chased Justin at ATB again and within one trading session of 20 minutes my account was wiped out to a balance 805 USD and 100% trade volume.
I was told by Justin ATB one of their traders had a terrible trading day and had since been let go. However, on a medium risk strategy account I fail to see how my entire investment could be traded, and lost, in one session. I have since emailed stating this is unacceptable and request my investment to be refunded. Please can anyone advise what I can do.