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Discuss CapitalStreetFX.com

General discussions of a financial company
They offer no deposit bonus. when all requirement have been meet, they do not want to pay the profit make from it. email support repeatedly but no reply or give any reason. Please stay away from joker broker.
How company capital street?/
 

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They offer no deposit bonus. when all requirement have been meet, they do not want to pay the profit make from it. email support repeatedly but no reply or give any reason. Please stay away from joker broker.
 
Fiduciary responsibility in the financial services industry requires all institutions involved in businesses that encompass public dealing, to adhere to strict and rigorous standards of professional propriety. Compliance with these standards is standardized through centralized regulatory agencies.

Capital Street sets itself high operational standards that are in compliance with the strictures of global regulatory agencies.

As an Investment Dealer(Full Service Dealer excluding underwriting), Capital Street is authorized and regulated by the Financial Services Commission of Mauritius (FSC, Mauritius) in the conduct of its securities dealing business.

Further details can be found here

Further to Mr Adaman's feedback, please be advised that under $100 no deposit bonus, a client may withdraw a maximum $200 profit generated from the No Deposit Bonus (NDB). The profit is only withdrawable after completing the 30-day period. The NDB will expire after 30 days. All positions need to be closed before requesting a withdrawal. The following terms have to be fulfilled before requesting a withdrawal:
1) 20 standard lots must be traded within 30 days
2) Only profits can be withdrawn
3) Scalping, Hedging and Arbitrage are strictly prohibited

This is to confirm that Mr Adaman has violated the above stated terms. The client was offered the profit from the NDB to be converted into tradeable bonus upon deposit of $200.

Looking forward to seeing you trading at Capital Street FX
 
They just simply said i violated the rule without give the evident to support there claims.
 

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Dear Mr Adaman, as a response to your feedback, this is to confirm that you were offered to convert your profit into tradable bonus, considering that you might have not been fully aware of the terms and conditions while trading.


There are numerous trades in your NDB account that have scalped between 2-5 pips per trade. Some trades have been closed in as little as 2 seconds. Some trades are in pairs with fixed spreads and others in those with variable spreads. This information is meant to let you know that we have actually checked the trading history before making a decision.


All the above constitute violations of the terms and therefore your withdrawal was not processed.


While choosing to make claims that were simply untrue, you have continued to keep trading in your account. Please find attached screenshot proving the exact date of trade execution to be after the date of your previous comment, including your existing open position at the moment.


To conclude the issue, you may still choose to convert your balance into a bonus if you choose to make a deposit of $200 into a live account with us within the next 5 working days. Further, this offer applies to your originally claimed withdrawal of $312. We look forward to seeing you trading at Capital Street FX
 

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Just done reset balance to zero, i don't care anymore :D for trader out there just stay away from joker broker.
 

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