Hi, Ava, I wanted to make a withdrawal but my card changed but the account remains the same. So I explain the Customer Support that my bank account number did not change but my card changed. They said they going to do a manual withdrawal and it will take 5 working days (20 Nov 2020). Then a few...
Tracking id: 64214
We have been Affiliates of Ava Trade for over a year and our partnership was progressing smoothly. The number of customers grew as well as the payments.
E.g. In June, 354 of our customers traded in AvaTrade.
No issues were reported, both parties were satisfied with their...
I bought 1.68 Lots of DOw Jones worth 13 446 Euro, last Friday. On Saturday I discovered that they deducted 12 712 Euro on SWAP due to turn over of contract.
I wrote 3 emails demanding a fix of the obvious over charge.
The answers: there was a turnover, You had 2 lots short (200 Indexes)...
Ok I will start from the Top
I own a IB Company in New Zealand, I connect people to brokers
once upon a time Ytfx Australia looked after me and my clients (no other ytfx branch just Aus branch had some decency)
I was told things were find and to continue referring,
So a few months...
i'm getting worried because "Ava Capital Markets ltd" is not processing my withdrawals!
As you can see in the screenshot, the 8th of april they deducted 4000 eur, and few days ago they have put back the amount without giving me explanations.
In the meanwhile I requested also the...
An agreement with Ava has been reached and I consider the issue to be resolved. I would like to thank Ava for reaching a resolution.
Dear FPA members and moderator/admin,
I would like to detail how Ava decided to take $9188.54 from me with little regard to applicable regulation.