faq companyquestions

  1. AsstModerator

    My company representative question isn't covered anywhere in the FAQ.

    Company Representative questions not answered in the FAQ. First, be very certain the question you are asking isn't already answered in the FAQ. If you ask something that's already clearly answered, the most you will get is a link to where the question is answered. If you are CERTAIN that your...
  2. AsstModerator

    How can I update or restart my Performance Test?

    How can I update or restart my Performance Test? Did your broker change your MT4 server? Did the password change? If so, please use the form below. Please fill in all the information and mention which information changed in the text box at the end. If you are restarting a test, you may also...
  3. AsstModerator

    I submitted an account for Performance Testing. How long does it take to set up?

    I submitted an account for Performance Testing. How long does it take to set up? It usually takes about a week. If there are any questions, someone in Testing should get back to you. If you submit an account for Performance Testing, haven't heard back from the FPA, and it's been more than 10...
  4. AsstModerator

    What can I do if the FPA itself wrote something about me or my company which I think is unfair?

    What can I do if the FPA itself wrote something about me or my company which I think is unfair? First, check carefully. Most things the FPA is accused of writing were really written by reviewers and forums members. If that's the case, you need to CLICK HERE for more information about dealing...
  5. AsstModerator

    The FPA WILL remove that bad information about me or my company or I WILL sue the FPA

    The FPA WILL remove that bad information about me or my company or I WILL sue the FPA The Forex Peace Army has never removed one word because someone boldly waved a magic lawsuit stick. You may want to see some proof this scare tactic doesn't work. Think about this. Do you really think you...
  6. AsstModerator

    What are the requirements to qualify for Performance Testing?

    What are the requirements to qualify for Performance Testing? First, your company needs to qualify for a review page at the FPA. If there's already a review page, then this isn't a problem. If there is not a review page, there is one primary restriction. The company needs to own its own...
  7. AsstModerator

    Can the FPA give me a call?

    Can the FPA give me a call? The advertising department generally does all communications by email. For forums and reviews questions, the answer is No. The only exception to this rule is inquiries by regulators and law enforcement officers. Every now and then, one of them contacts the FPA...
  8. AsstModerator

    Can I post ads in the Forex Peace Army forums?

    Can I post ads in the Forex Peace Army forums? The Forex Peace Army permits ads and other commercial postings, but only in the proper areas. With a few special exceptions, all of these are inside the Commerce Zone section of the forums. Examples: Company representatives may post Press...
  9. AsstModerator

    How can the description at the top of the review review page be updated?

    How can the description at the top of the review review page be updated? The Forex Peace Army has begun adding short descriptions of companies to some review pages. These are not for the purpose of promoting a company. The contain 3 or 4 sentences telling a few facts about a company. The...
  10. AsstModerator

    Hey Dude, Where’s My Review?

    Hey Dude, Where’s My Review? Be patient. The review moderation queue can get backed up. Every time you post a review, there’s a note about reviews taking from 3-5 business days to be processed. The time spent answering this same question over and over again every day from people who left...
  11. AsstModerator

    Company Representative Questions

    Questions about representing your company at the Forex Peace Army What can the FPA do for my company? How do I advertise at the FPA? How do I contact the ad department? Does the FPA accept partnership offers? How can I become a company representative in the FPA's forums and reviews? How...
  12. AsstModerator

    What happens if a company is caught leaving client reviews or forums posts for itself?

    What happens if a company is caught leaving client reviews or forums posts for itself? The FPA considers "self-reviewing" to be a very serious offense. It doesn’t matter if an employee is also a client or not. Does any company want a competitor with more employees get itself a higher rating...
  13. AsstModerator

    My company’s clients tell me they left reviews that didn’t show up. What can I do?

    My company’s clients tell me they left reviews that didn’t show up. What can I do? First, be patient. Reviews can take 3-5 business days to get approved. You want your client reviews to be approved quickly. Do you want your competitors to have an easier time trying to put fake negative...
  14. AsstModerator

    What is the minimum account balance to start a Performance Test?

    What is the minimum account balance to start a Performance Test? If this is your first time volunteering, the minimum live account opening balance for EAs is $50. For Managed Accounts and Signals services, the minimum is $500. This is money which must be deposited, not bonuses or any other...
  15. AsstModerator

    How does my company volunteer for Performance Testing?

    How does my company volunteer for Performance Testing? If your company offers one or more EAs, Signals, or Managed Accounts, you can volunteer for Performance Testing at the Forex Peace Army. You'll need to provide the FPA with investor access to a live MT4 account on an acceptable broker...
  16. AsstModerator

    Does the Forex Peace Army ever charge companies to resolve trader complaints?

    Does the Forex Peace Army ever charge companies to resolve trader complaints? Never. The only money the Forex Peace Army is concerned about in a case like this is money legitimately owed to a trader. If a company really does owe money to a trader, then the FPA will ask the company to pay the...
  17. AsstModerator

    Someone has filed a Traders Court case against my company. What can I do?

    Someone has filed a Traders Court case against my company. What can I do? First, examine the complaint the trader has filed. Many complaints are not a company scamming a client or a client trying to scam a company. Many are simple misunderstandings. Clear and professional communication with...
  18. AsstModerator

    Do advertisers get special treatment in the forums and reviews?

    Do advertisers get special treatment in the forums and reviews? Absolutely not. Companies often expect to get special treatment because they advertise. Other companies make unsubtle hints about how much advertising they would buy if the FPA would remove some negative reviews or forums posts...
  19. AsstModerator

    How do I deal with negative reviews or forums posts about my company?

    How do I deal with negative reviews or forums posts about my company? First, realize that it is very rare for the FPA to remove forums posts or reviews. Instead, your best option is to address the complaints directly and professionally. Whether the complaints are true or false, the way your...
  20. AsstModerator

    How can negative reviews and forums posts at the Forex Peace Army be removed?

    How can negative reviews and forums posts at the Forex Peace Army be removed? Under all but the most extreme circumstances, negative reviews and forums posts can NOT be removed from the Forex Peace Army website. The reason for this is the large number of companies which have used unethical...
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