Not sure if it's scam or is it the norm:
A buy stop order placed with Interbankfx (IBFX): "buy stop EUR/JPY 163.53, S/L 163.13, T/P 163.93" was never executed even though the price went through it.
IBFX explained that "...at 07:54 GMT the price went from 163.46 to 163.68...It jumped over...