Hoang Tung
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100,000 SGD cannot withdraw with Plus500
My account with Plus500 is 38999062 (tung1@e.ntu.edu.sg). I open to trade Bitcoin in there. After 1 month now my account has more than 100k SGD (exactly is 113,538.82 SGD = 90,787 USD). I withdraw 12000 SGD on Friday but immediately they emailed me on Saturday and said that I am “scalping”. After research, I know scalping in their term is closing position under 5 minutes. But only some of my positions were close under 5 mins. Almost of them are over. I attached my account transaction. Can anybody help me to know what should I do to take my money out? (I am from Singapore) .
View attachment Account Statement Plus500.pdf
Thanks.
My account with Plus500 is 38999062 (tung1@e.ntu.edu.sg). I open to trade Bitcoin in there. After 1 month now my account has more than 100k SGD (exactly is 113,538.82 SGD = 90,787 USD). I withdraw 12000 SGD on Friday but immediately they emailed me on Saturday and said that I am “scalping”. After research, I know scalping in their term is closing position under 5 minutes. But only some of my positions were close under 5 mins. Almost of them are over. I attached my account transaction. Can anybody help me to know what should I do to take my money out? (I am from Singapore) .
View attachment Account Statement Plus500.pdf
Thanks.
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