24Option scam company (Rodeler Limited brand)

dreri

Private
Messages
21
Since July 2015 I started working with the investment firm Rodeler Limited. After creating an account I was assigned to an account manager. He told me that depending on my success as an investor he earns commissions. The names of these so-called account managers are Joe Davis and Kyri Kyriacou.

They have contacted me over the phone almost daily to give me tips on a certain market price. I discovered that these so-called account managers do not earn commissions on my success as a trader. The system works such that if an investor loses money the broker profits. First they let you book success to build confidence and you won't blame them after that they steal the money from your entire account. I suspect that this company is also manipulating the share prices to create losses for the investors.

After a few losing trades they come with very persuasive and manipulative strategies to cut your losses and make so-called lucrative profits. Because this went well in the beginning I had full confidence in this company. They are very professional. They insist every time when you speak to them to deposit more money in their bank account for all the benefits of your trading account, but this turned out to be worthless.

I've fallen into this trap after they tricked me with false promises and I'm living in a financial nightmare for almost one and a half year now. These fraudulent practices have ruined my life. The total amount of this scam cost me € 176 904,83.

After a long investigation I found multiple articles from people who are robbed in the same manner by Rodeler Limited. I found also the official statement from the FSMA that Binary Options are banned in Belgium. Even after the ban of binary options in Belgium, my account manager asked me to deposit more money. (for clarity i'm a Belgian resident)

The article from the FSMA can be found here:
https://www.fsma.be/en/news/agreed-settlement-rodeler-limited

My complaint to Rodeler Ltd. is that they have stolen my entire portfolio by providing me the wrong information, acting dishonest, unfair, imposter, lying, misleading, manipulating, and without the best act of me as a client. I have been scammed by professional trained sales people who call themselves account managers. I've been tricked by this clever and cunning act that this is an investments company.

Also Rodeler Ltd. did not had the necessary prospectus for Belgian residents at the the time i was a client. Article 68 of the Belgian Law for the offering of investments instruments and the admission of investments instruments to trade on a regulated market has a few rights. One of those rights is that the court may annul the purchase or registration of investments instruments in the case that that no prior prospectus approved by the FSMA was published.

I have already filed a complaint on their website on September 2016 and on May 2017 when i became aware of the fact that Rodeler Ltd. did not had the necessary prospectus. I strongly disagree with the first reply i got on September 2016 from Mark Brody, an employee of the complaints department.

After 7 months On October 27 2017 I've got a reply from the compliance department after sending multiple e-mails, letters and registered letters. I've been asked to provide evidence or specific information to facilitate any further investigation regarding my allegations stated in my e-mail dated 17th October 2017.

I did so as they asked, i've filled a 13 page long complaint with extra proof and evidence and i gave them 2 weeks time to resolve this matter but again they failed to contact me.
 

FxMaster

Lt. Colonel
Messages
9,449
Since July 2015 I started working with the investment firm Rodeler Limited. After creating an account I was assigned to an account manager. He told me that depending on my success as an investor he earns commissions. The names of these so-called account managers are Joe Davis and Kyri Kyriacou.

They have contacted me over the phone almost daily to give me tips on a certain market price. I discovered that these so-called account managers do not earn commissions on my success as a trader. The system works such that if an investor loses money the broker profits. First they let you book success to build confidence and you won't blame them after that they steal the money from your entire account. I suspect that this company is also manipulating the share prices to create losses for the investors.

After a few losing trades they come with very persuasive and manipulative strategies to cut your losses and make so-called lucrative profits. Because this went well in the beginning I had full confidence in this company. They are very professional. They insist every time when you speak to them to deposit more money in their bank account for all the benefits of your trading account, but this turned out to be worthless.

I've fallen into this trap after they tricked me with false promises and I'm living in a financial nightmare for almost one and a half year now. These fraudulent practices have ruined my life. The total amount of this scam cost me € 176 904,83.

After a long investigation I found multiple articles from people who are robbed in the same manner by Rodeler Limited. I found also the official statement from the FSMA that Binary Options are banned in Belgium. Even after the ban of binary options in Belgium, my account manager asked me to deposit more money. (for clarity i'm a Belgian resident)

The article from the FSMA can be found here:
https://www.fsma.be/en/news/agreed-settlement-rodeler-limited

My complaint to Rodeler Ltd. is that they have stolen my entire portfolio by providing me the wrong information, acting dishonest, unfair, imposter, lying, misleading, manipulating, and without the best act of me as a client. I have been scammed by professional trained sales people who call themselves account managers. I've been tricked by this clever and cunning act that this is an investments company.

Also Rodeler Ltd. did not had the necessary prospectus for Belgian residents at the the time i was a client. Article 68 of the Belgian Law for the offering of investments instruments and the admission of investments instruments to trade on a regulated market has a few rights. One of those rights is that the court may annul the purchase or registration of investments instruments in the case that that no prior prospectus approved by the FSMA was published.

I have already filed a complaint on their website on September 2016 and on May 2017 when i became aware of the fact that Rodeler Ltd. did not had the necessary prospectus. I strongly disagree with the first reply i got on September 2016 from Mark Brody, an employee of the complaints department.

After 7 months On October 27 2017 I've got a reply from the compliance department after sending multiple e-mails, letters and registered letters. I've been asked to provide evidence or specific information to facilitate any further investigation regarding my allegations stated in my e-mail dated 17th October 2017.

I did so as they asked, i've filled a 13 page long complaint with extra proof and evidence and i gave them 2 weeks time to resolve this matter but again they failed to contact me.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address https://www.24option.com/eu/contact-us/

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/8634/www.24option.com

You can also share your story on their social media pages mentioned below:

https://www.facebook.com/24optioncom/

https://twitter.com/24option
https://plus.google.com/109917103771531629624

https://www.linkedin.com/company-beta/2503645/

https://plus.google.com/u/0/+24option0101

https://www.youtube.com/user/24option

https://itunes.apple.com/GB/app/id665840667?mt=8

https://play.google.com/store/apps/details?id=com.twenty_four_option_app


You can also open FPA trader’s court case against them. To do so, Visit this link www.forexpeacearmy.com/community/pages/traders-court/ and follow the suggested steps there

Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
 

dreri

Private
Messages
21
Few steps that you must follow to draw their attention to your issue,
Thank you for your reply, i did as you say, shared my story in most of the social media pages of 24Option and i also invited them to this thread to join the discussion.
 

FxMaster

Lt. Colonel
Messages
9,449
Thank you for your reply, i did as you say, shared my story in most of the social media pages of 24Option and i also invited them to this thread to join the discussion.
Alright, Let's wait to get a reply from them.
 

dreri

Private
Messages
21
No reply has been given, I'm also blocked on their social media pages after sharing my story.
 

dreri

Private
Messages
21
24Option/Rodeler Limited didn't reply to the invitation. The financial ombudsman of Cyprus terminated also my complaint because the amount is higher then €170 000.
 

dreri

Private
Messages
21
I hereby retract my complaint against Rodeler/24Option. The issue can be marked as resolved. Thanks everyone for the advice. Best regards, Dreri
 
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