mithunkumarjain
Recruit
- Messages
- 10
Hi Forex Peace Army,
Summary of the Case: I started with MXTrade.com on in mid Aug-2016. Mr Christian Paw was my assigned manager from MX Trade. Christian and me has few call and I started trading on MT4 platform. On 4th Sep, Sunday, market is closed, and all my open trades and pending trades got closed. When I asked MXTrade how can my trades get close on sunday when market closed, they did not have any answer. So I decided to quite. I raised a fund withdrawal request. After I raised a request, MX Trade changed my manager from Christian to Mr Daniel Nell. As per Daniel, my trades got closed due to software upgrade. Also Daniel told me that he will give me bonus or one loss protection trade as compensation. I told Daniel that I will opt for loss protection trade. He said ok but I never got that trade. Daniel also explained me Bollinger Bands trading strategy and asked me to trade using Bollinger Bands. When I was not comfortable trading with Bollinger Band, I asked for withdrawal. Danial stopped replying to my email. I am following them from one month to get my money back. They are not responding to my email. I also came to know from Christian about 2 more customers who are suffering from same problem. I have evidence in the details. Christian also told me that MX Trade has fired its compliance manager Mr Ramsay Baelish. Please help me get my money back. It is not big amount but it is very important to me.
Details of the case with evidences:
I deposited money and started trading with MX Trade on 15-Sep-2016.
My MT4 account id is : 8080714
On 4-Sep-2016 around 15:11 Indian standard time, all my open and pending trades were closed/cancelled. 4-Sep-2016 is Sunday and all markets are closed. I was surprised how can this happened. Order number from MT4 are 13687173, 13696548, 13698038 and 13696547. I am uploading my account statement with this case as evidence. When I asked my manager Mr Christian Paw (christian.paw@mxtrades.com), he did not have any answer and he told me to contact compliance manager Mr Ramsay Baelish (ramsay.baelish@mxtrades.com). Ramsay also did not have any answer and he told you can keep the profits from those trades. Actually I made some profit collectively from those cancelled trades. When I told him that I want to hold those trades for longer time and i would have made more profits he did not answered.
I have attached all the mails trails regarding my missed trades with the file of this case.
After this incident when I decided to withdraw all my remaining money, MX Trade changed my manager from Christian Paw to Mr Daniel Nell(daniel.n@mxtrades.com). Daniel is a guy with good convincing abilities. He told me that my traded were cancelled on weekend as there was software upgrade happened in weekend and he also told me that he can give me bonus or loss protection on one trade. I told that will choose loss protection trade and he agreed that he will consult his team and get back with a good trade signal for loss protection trade. He did not gave me any such trade later. He also tried to explain me Bollinger Bands trading strategy and told me to practice this strategy. I was not comfortable with Bollinger Bands and I asked for withdrawal and since then he is not replying to my email or my Skype messages.
I approached Christian Paw for help on withdrawals. Christian told me that compliance manager, Ramsay, was fired and MX Trade was in bad situation. He also told me that he was moved out of all client account. He is also leaving MX Trade soon. Christian told me that he will do his best to get my money withdrawn.
On 27-Oct-2016, I was blind copied on one email from Christian to Mr Barak (barak.b@m-markets.com). In this email Christain explained how MX trade customer were suffering from fund withdrawal issue. This email gave me 2 more customers email who were suffering from fund withdrawal issue. I think it is worth copy pasting that email here. I am also attaching PDF version of this email to the file list of this case.
======== Start of email ============
Dear Barak,
I keep on receiving messages from few of my clients with plagues to have their funds send back to them.
And the amounts we are talking about are really silly, we have an Indian guy with 200$ that never had any kind of bonuses and is unable to withdraw, the person from South Africa - Mark and Xin Ten - a student girl that deposited her student funds.
Can you please forward the withdrawal requests so that they can leave me alone and also do the right thing?
M**** S**** (EMAIL ADDRESS REMOVED) - Mark deposited 5200$ in total, lost a few hundred dollars and wants to withdraw $4500.
X**** T**** (EMAIL ADDRESS REMOVED) - deposited 250$ then 700$ more and 500$ - an overall deposits of 1500$. A withdraw of 300$ was approved but she never saw the money, and is crying on the phone to have the rest of her money send back to her - a lot of money for China and she cannot take this. I really do not want to have someone's injury on me because of some small amount of money.
Mithun kumar Jain mithunkumarjain@gmail.com - This guy has 220$ withdrawal request, never had any bonuses, traded himself, lost some money, could not take his profits, lost some more and now wants to take what is left from his account. Asking me on daily basis and messaging me all the time about no-one responding.
Please, these clients are human in first place, money will come in the company but this is really heavy on me as someone that actually got them in the company.
I am looking forward to your answer.
Christian Paw
General Sales Manager
Tel: +44 20 36 08 61 62
Email: christian.paw@mxtrades.com
WhatsApp: +359 889 744 013
Viber: +359 889 744 013
Skype: Christian.Paw.Mxt
======= End of Email ========
After reading this email I came to know that MX trade is doing this with many other customer. Probably with all its customers. I tried reaching those customers and X**** T**** responded to me saying that she also facing same problem. Daniel is not responding to her emails too. She lost all the hopes. But I told that I will take this case with Forex peace army.
I told MX trade that I will take this case to forex peace army if they don't refund my money but I did not get any response from them. I am attaching all the communication in the file list of this case.
MX trade is not FCA regulated and MX trade licence is registered in Belize which is a small country in eastern coast of Central America. It doesn't have any value.
If I had found all these facts before, I would not have started with MX Trade. Please help me withdraw my funds and also spread this to as many people as you can so that others do not suffer with MX Trade. .
AsstModerator Note: Please do not post the names and email addresses of other clients. They may not want their private information revealed in the forums. Doing this also makes them a target for recovery room scams.
Summary of the Case: I started with MXTrade.com on in mid Aug-2016. Mr Christian Paw was my assigned manager from MX Trade. Christian and me has few call and I started trading on MT4 platform. On 4th Sep, Sunday, market is closed, and all my open trades and pending trades got closed. When I asked MXTrade how can my trades get close on sunday when market closed, they did not have any answer. So I decided to quite. I raised a fund withdrawal request. After I raised a request, MX Trade changed my manager from Christian to Mr Daniel Nell. As per Daniel, my trades got closed due to software upgrade. Also Daniel told me that he will give me bonus or one loss protection trade as compensation. I told Daniel that I will opt for loss protection trade. He said ok but I never got that trade. Daniel also explained me Bollinger Bands trading strategy and asked me to trade using Bollinger Bands. When I was not comfortable trading with Bollinger Band, I asked for withdrawal. Danial stopped replying to my email. I am following them from one month to get my money back. They are not responding to my email. I also came to know from Christian about 2 more customers who are suffering from same problem. I have evidence in the details. Christian also told me that MX Trade has fired its compliance manager Mr Ramsay Baelish. Please help me get my money back. It is not big amount but it is very important to me.
Details of the case with evidences:
I deposited money and started trading with MX Trade on 15-Sep-2016.
My MT4 account id is : 8080714
On 4-Sep-2016 around 15:11 Indian standard time, all my open and pending trades were closed/cancelled. 4-Sep-2016 is Sunday and all markets are closed. I was surprised how can this happened. Order number from MT4 are 13687173, 13696548, 13698038 and 13696547. I am uploading my account statement with this case as evidence. When I asked my manager Mr Christian Paw (christian.paw@mxtrades.com), he did not have any answer and he told me to contact compliance manager Mr Ramsay Baelish (ramsay.baelish@mxtrades.com). Ramsay also did not have any answer and he told you can keep the profits from those trades. Actually I made some profit collectively from those cancelled trades. When I told him that I want to hold those trades for longer time and i would have made more profits he did not answered.
I have attached all the mails trails regarding my missed trades with the file of this case.
After this incident when I decided to withdraw all my remaining money, MX Trade changed my manager from Christian Paw to Mr Daniel Nell(daniel.n@mxtrades.com). Daniel is a guy with good convincing abilities. He told me that my traded were cancelled on weekend as there was software upgrade happened in weekend and he also told me that he can give me bonus or loss protection on one trade. I told that will choose loss protection trade and he agreed that he will consult his team and get back with a good trade signal for loss protection trade. He did not gave me any such trade later. He also tried to explain me Bollinger Bands trading strategy and told me to practice this strategy. I was not comfortable with Bollinger Bands and I asked for withdrawal and since then he is not replying to my email or my Skype messages.
I approached Christian Paw for help on withdrawals. Christian told me that compliance manager, Ramsay, was fired and MX Trade was in bad situation. He also told me that he was moved out of all client account. He is also leaving MX Trade soon. Christian told me that he will do his best to get my money withdrawn.
On 27-Oct-2016, I was blind copied on one email from Christian to Mr Barak (barak.b@m-markets.com). In this email Christain explained how MX trade customer were suffering from fund withdrawal issue. This email gave me 2 more customers email who were suffering from fund withdrawal issue. I think it is worth copy pasting that email here. I am also attaching PDF version of this email to the file list of this case.
======== Start of email ============
Dear Barak,
I keep on receiving messages from few of my clients with plagues to have their funds send back to them.
And the amounts we are talking about are really silly, we have an Indian guy with 200$ that never had any kind of bonuses and is unable to withdraw, the person from South Africa - Mark and Xin Ten - a student girl that deposited her student funds.
Can you please forward the withdrawal requests so that they can leave me alone and also do the right thing?
M**** S**** (EMAIL ADDRESS REMOVED) - Mark deposited 5200$ in total, lost a few hundred dollars and wants to withdraw $4500.
X**** T**** (EMAIL ADDRESS REMOVED) - deposited 250$ then 700$ more and 500$ - an overall deposits of 1500$. A withdraw of 300$ was approved but she never saw the money, and is crying on the phone to have the rest of her money send back to her - a lot of money for China and she cannot take this. I really do not want to have someone's injury on me because of some small amount of money.
Mithun kumar Jain mithunkumarjain@gmail.com - This guy has 220$ withdrawal request, never had any bonuses, traded himself, lost some money, could not take his profits, lost some more and now wants to take what is left from his account. Asking me on daily basis and messaging me all the time about no-one responding.
Please, these clients are human in first place, money will come in the company but this is really heavy on me as someone that actually got them in the company.
I am looking forward to your answer.
Christian Paw
General Sales Manager
Tel: +44 20 36 08 61 62
Email: christian.paw@mxtrades.com
WhatsApp: +359 889 744 013
Viber: +359 889 744 013
Skype: Christian.Paw.Mxt
======= End of Email ========
After reading this email I came to know that MX trade is doing this with many other customer. Probably with all its customers. I tried reaching those customers and X**** T**** responded to me saying that she also facing same problem. Daniel is not responding to her emails too. She lost all the hopes. But I told that I will take this case with Forex peace army.
I told MX trade that I will take this case to forex peace army if they don't refund my money but I did not get any response from them. I am attaching all the communication in the file list of this case.
MX trade is not FCA regulated and MX trade licence is registered in Belize which is a small country in eastern coast of Central America. It doesn't have any value.
If I had found all these facts before, I would not have started with MX Trade. Please help me withdraw my funds and also spread this to as many people as you can so that others do not suffer with MX Trade. .
AsstModerator Note: Please do not post the names and email addresses of other clients. They may not want their private information revealed in the forums. Doing this also makes them a target for recovery room scams.
