WARNING: BrokersOption.com is not to be trusted..!!
I have been client there since late July 2017. Molly Pope at first. She showed she knew what she was doing. Early August I made a deposit of 1.000€. I have not gotten any bonus. It was clear speak from my side, that I needed the deposit send back before end August 2017. At that time I had a balance of 1900€. Got Skype call and asking to wait because she needed tecnical help. When she got back she had changed my password and started a trade of 1.000€. Got mad at her. I had told her clear words, I wanted my money send back to my bank. Now impossible because trade ended late august. It won. Now balance 3086€.
Got a new manager Tina Hyland. Asked her by email to send back 1000€. She wrote confirmation that finance had gotten message and would send money. Followed up on it cause no money arrived in my bank. The 13.august 2017 I suddenly could not login to my account at BrokersOption. Got the password reset. When login again I found out she had placed a trade of 3.000€. Got very mad again. Trade lost. Now balance of 86€.
In October I got a call from Alan Vise VIP manager, that he would help gain back the lost balance. He traded the balance up to 1957,60€. During time with him he started to tell me to deposit more money. I said no because I can not borrow more money. That was what he wanted me to do. If not he would not trade with me anymore because he would not work for that small profits to himself. Also he said they would make sure I got monthly payment back to my bank. I did not borrow or deposit more money.
They had not shown me I could trust them to send me money from my account if I wanted to. After last writing with Alan Vise the agreement was he would send me money in week 44 or 45. I placed a withdrawal request on my account of 1957€, send ID's to support and Alan Vise the 30-10-2017. When I got on my account on the 31-10-2017 I found out he had placed 3 trades of total 1.500€ on my account long term. I got very mad at him. Once more a manager had broken into my account, placed trades without my consent/knowledge. Have not gotten any replies from him since. All 3 trades was lost. Now balance 457,60€.
FACTS:
- They change passwords as they see fit.
- They do not reply to email questions send to
support@brokersoption.com or
legaldepartment@brokersoption.com
- I have asked for withdraw 3 times now. When asked for withdraw they hack my account and place trades to avoid I get my money send to my bank in my country.
- By 01-12-2017 I found out it suddenly was possible to change my password while on the account. I got confirmation online, that new password was updated. When I would login again it said "Invalid credentials". Now I'm cut of from my account. Nobody replies to my emails.
- It is impossible to get through to BrokersOption by phone. Allways busy.
- One of their phonenumbers +44 20 3769 1025 did belong to TradeBDR earlier in 2017. TradeBDR is now out of buisness. Wondering how that number already has ended up at BrokersOption.com...
MY ADVISE:
Do not make deposits with BrokersOption.com. You can not trust them to reply. Not trust they will help you if you want to withdraw. They change your password to hack your account and place trades if they feel like it. Easy to deposit but impossible to withdraw from them. There is no SELL option on ongoing trades on their trading platform. So.. what's the point in trading with someone who knows how to trade if they refuse to listen to their client???
I have send so much emails to support, legal department and my managers. None of them replies back by email or calls you back once you have asked for your money.
SCAM is what they are. Fraudful too!
Nobody honest would do that to their customers.
