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Problem 800 pips slippage with BlackBull Markets

I am having an issue with a company

CLTH177

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Recently suffered a 800 pips slippage on my SL on the XAUUSD pair while trading with Blackbull Markets. Contacted their support staff and they said it is normal to have 800 pips slippage during news release and also widening of spread from 12 pips to almost 200 pips on their ECN prime account that charges a commission of USD $6 per lot. Isn't the purpose of paying commission to get better spread? This is a really unethical move that only scam brokers would use to hunt the SL of their clients.

800 slippage on 2 of my trades-
Slippage 1.1.jpg
Slippage 1.2.jpg



The support refused to do anything to help. I check the charts from other brokers that i am using, and the chart looks different too.

This is Blackbull Market's chart:
Blackbull chart.jpg


And this is other broker's chart:
Oanda chart.jpg


There is a huge gap of over 2000 pips on blackbull market's chart. But on other brokers, there is only small gap of few pips or no gap at all.
The opening price after the gap is around 2326.5, to close my SL at 2328.22, the spread will have to be at least 170 pips.

Very suspicious behaviour. It looks like they are trying to wipe their client's account completely clean by doing this.

Do not sign up or trade with this scam broker.
 
It is suspicious, I just started googling why my EURUSD on blackbull slipped 2000 pips to but compared to exness or other brokers, and even meta trader, the charts look accurate, but blackbull doesnt. Im cancelling my account and never using them anymore.
 
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