still doing it...
I had an account. Complained to them about the pip shifting/ price shading. Many times. I even sent videos, showing 2 ACM accounts on the same screen, before the open position and after the open position. 2 pip shift, against you on the account with the open trade.
They said nothing wrong. They were still doing it 18 months ago. The only way to make money was, to not use stops and have enough money to not get a margin call. Otherwise it would be triggered.
I liked their interface. But it was just too much bullsh1t on their end, (outages at the worst times) and with their "what-you-click-is-what-you-get" i didn't get filled many times. So i've got tired.
I came out on top at the end though.
I used AC Markets after I got settled into FOREX trading. I had an eSignal price feed and could also watch their live prices streaming. The reason I closed my account with them is that I could determine that 100% of the time, they would bias the pricing depending upon whatever direction I was trading in. So, suppose there is a 2 PIP spread on a pair. The price stream is strongly correlated and in sync with the eSignal price stream. Then, I open a buy position. I have the same 2 PIP spread in the ACM price stream, but the whole price stream is decreased by an additional 3 PIPs, making an effective 5 PIP spread required when closing the position out. Of course, this was back in 2003, so maybe things have changed. Or, maybe they have remained the same. I thought that was highly unethical, but their support person didn't seem to understand what I was talking about. Oh well, thought I'd throw my 2 cents in. This experience is so old (from 6 years ago) that it isn't appropriate to post in the rating area for that provider any more. I didn't know about FPA back then.
I had an account. Complained to them about the pip shifting/ price shading. Many times. I even sent videos, showing 2 ACM accounts on the same screen, before the open position and after the open position. 2 pip shift, against you on the account with the open trade.
They said nothing wrong. They were still doing it 18 months ago. The only way to make money was, to not use stops and have enough money to not get a margin call. Otherwise it would be triggered.
I liked their interface. But it was just too much bullsh1t on their end, (outages at the worst times) and with their "what-you-click-is-what-you-get" i didn't get filled many times. So i've got tired.
I came out on top at the end though.