Abandoned - forex.com

yussuf

Recruit
Messages
1
Forex.com can be a problem at times when you want to withdraw small funds from your account ,l requested for a withdrawal and l didn't get my money for 2 trait months ,they kept on saying we want this and that non-stop .lf you want to withdraw all your account funds you can easy get in trouble with them .Now l got my money after 2 months .l hope l have helped someone who is about to open an account @FOREX.com.
 

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FxMaster

Lt. Colonel
Messages
10,548
Forex.com can be a problem at times when you want to withdraw small funds from your account ,l requested for a withdrawal and l didn't get my money for 2 trait months ,they kept on saying we want this and that non-stop .lf you want to withdraw all your account funds you can easy get in trouble with them .Now l got my money after 2 months .l hope l have helped someone who is about to open an account @FOREX.com.
What is your total amount?
Did you contact them via email too, if yes then what reply you received from them?
When was the last time you had any reply from them?
What is the current status of your issue?
 

FOREX.com

FOREX.com Representative
Messages
8
Forex.com can be a problem at times when you want to withdraw small funds from your account ,l requested for a withdrawal and l didn't get my money for 2 trait months ,they kept on saying we want this and that non-stop .lf you want to withdraw all your account funds you can easy get in trouble with them .Now l got my money after 2 months .l hope l have helped someone who is about to open an account @FOREX.com.
We are disappointed to hear about the customer service experience you have had with us. We understand your frustration and sincerely apologize for the withdrawal issues you have been experiencing. FOREX.com always tries to deliver an exceptional customer service experience to all of our clients.

While we strive to make our withdrawal process as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and Anti-Money Laundering (AML)

guidelines set forth by our regulator. We hope to facilitate and streamline this process for you in the future. Please reach out to our support team if you have any additional comments or suggestions you would like to pass on to us.
 

jamho22

Recruit
Messages
4
I was able to withdraw $30,000 from forex.com without any trouble. Have also withdrawn large amounts in the past without encountering any delay. I did have to verify my bank details for the last withdrawal and once that was done, the withdrawal was processed within the standard three business days.
 

TheNewbieTrader

Recruit
Messages
95
Forex.com can be a problem at times when you want to withdraw small funds from your account ,l requested for a withdrawal and l didn't get my money for 2 trait months ,they kept on saying we want this and that non-stop .lf you want to withdraw all your account funds you can easy get in trouble with them .Now l got my money after 2 months .l hope l have helped someone who is about to open an account @FOREX.com.
Hope you sort this out!
 

FOREX.com

FOREX.com Representative
Messages
8
I was able to withdraw $30,000 from forex.com without any trouble. Have also withdrawn large amounts in the past without encountering any delay. I did have to verify my bank details for the last withdrawal and once that was done, the withdrawal was processed within the standard three business days.
Thank you for your kind words! We do everything possible to make your trading experience as smooth as possible, including the withdrawal process. And if at any time you do need help, you can always rely on our 24/7 support should you have any issues.
 
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