Douche? Did you throw this kind of reply out of nowhere without reading correctly about the situation? So, you are taking the broker's side when they don't even bother to show off in this thread? Feeble answer coming from a sergeant…Any company has the right to reject to accept any client
Maybe there was an issue indeed, but after facing such a douche behavior from your side, i am pretty sure that they just don`t want to deal with you at all..
Once again, why would I get verified without any hassle with the same ID and documents with other regulated FCA and ASIC brokers but with Axi, this is never enough? They told me they are willing to open an account once I fulfill all the requirements, aka giving them more ID. Full of Bs! I provided more than needed, plus two bloody selfies! But they want more because they know I have some valuable ID who can serve for other purposes. So, I wonder who got the douche attitude from here? If you don't want to deal with a customer, you tell the customer to thank you and good luck, and you stop to **** around trying to juice the lemon. I will sue them as soon I go back to the UK and grant them a visit in person to their office. This is what they deserve. There is no reason to ask for more of what is needed to get verified with a broker who has the same rules as the other regulated brokers.