I don't care doing a KYC when I need. But to delete soemone account after the KYC is made? Where is the common sense when you can have unlimted account on this broker under different emails incognito?Fairly certain KYC is standard on a lot of brokers. With so much fraud around this doesn't sound unusual to verify identity.
Once again I think you are confusing things. Like i said, I don't care doing a KYC and I did my KYC with all the requested documents plus a selfie like you would do with any other regulated brokers. I am already with other regulated brokers by the way. So i don't know what you are trying to tell me here? And once again why Hugo FX is not showing up?Having worked in customer service previously as well I'm afraid you can't just get away with abusing staff. Perhaps contact them again without being so aggressive and try to resolve this. As far as I am aware KYC is standard for most brokers in some capacity as it is with many bookmakers in the UK. I have had similar requests made by bookies before withdrawal from bookies regulated by the UK Gambling Commission so this behaviour isn't surprising to me, particularly for larger withdrawals.