Abandoned - Zurich Prime Scam !

siphosethufela

Recruit
Messages
3
ZURICH PRIME REFUSES TO PAY MY MONEY BACK!
Last night I decided to get into trading, I signed up with Zurich Prime and immediately deposited a hundred dollars. This morning I realized they are not legit and ethical in their dealings. I signed up online for a withdrawal, a few minutes later I see a declaration that my withdrawal is not successful because my available balance is 0 dollars. These guys are really unethical and I am just a student who saved up the hundred dollars, I cannot afford to lose such money because when converted to South African rands it is quite a lot. Please guys help me, what steps can I take to ensure Zurich Prime is held accountable and my money gets back to my bank account. Please help.
 

FxMaster

Lt. Colonel
Messages
9,712
ZURICH PRIME REFUSES TO PAY MY MONEY BACK!
Last night I decided to get into trading, I signed up with Zurich Prime and immediately deposited a hundred dollars. This morning I realized they are not legit and ethical in their dealings. I signed up online for a withdrawal, a few minutes later I see a declaration that my withdrawal is not successful because my available balance is 0 dollars. These guys are really unethical and I am just a student who saved up the hundred dollars, I cannot afford to lose such money because when converted to South African rands it is quite a lot. Please guys help me, what steps can I take to ensure Zurich Prime is held accountable and my money gets back to my bank account. Please help.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address http://zurichprime.com/contact-us/

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/11377/www.zurichprime.com

You can also share your story on their social media pages mentioned below:

https://www.facebook.com/Zurich-Prime-527358804032304/

https://twitter.com/ZurichPrime

https://www.youtube.com/channel/UCsZ3vn4Jl7-yx-Rx7OofEhw

https://play.google.com/store/apps/details?id=com.zurichprime.sirixtrader

https://itunes.apple.com/nz/app/zurich-prime/id1061873725?mt=8

Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
 

ZurichPrimeSupport

ZurichPrime Representative
Messages
30
Dear Mr. Fela,

We have reviewed your case and your refund has been issued on 27/03/2017. You can expect the funds to be in your bank account in 3-5 business days after the payment was issued. Please contact our support department over phone +403 122 946 97 or send us an email at support@zurichprime.com

Thank you for your understanding!

Best Regards,
Zurich Prime Support Team
 

Pharaoh

Colonel
Messages
19,994
ZURICH PRIME REFUSES TO PAY MY MONEY BACK!
Last night I decided to get into trading, I signed up with Zurich Prime and immediately deposited a hundred dollars. This morning I realized they are not legit and ethical in their dealings. I signed up online for a withdrawal, a few minutes later I see a declaration that my withdrawal is not successful because my available balance is 0 dollars. These guys are really unethical and I am just a student who saved up the hundred dollars, I cannot afford to lose such money because when converted to South African rands it is quite a lot. Please guys help me, what steps can I take to ensure Zurich Prime is held accountable and my money gets back to my bank account. Please help.

Did your money arrive yet?
 

ZurichPrimeSupport

ZurichPrime Representative
Messages
30
Hello,

We kindly request that this topic is moved to the resolved complaints folder. We did pay back the money to our client - Mr. Fela.

Furthermore if he needs any help with our services, we have left contact info and he is free to communicate with us.

Thank you for your assistance!

Best Regards,
Zurich Prime Support Team
 

AsstModerator

FPA Forums and Reviews Admin
Messages
5,613
One of my staff just invited the OP back. I hope he returns and confirms this is resolved.

If he doesn't come back in one week, someone please remind me and I'll treat this as an abandoned complaint.
 

ZurichPrimeSupport

ZurichPrime Representative
Messages
30
Dear Admin,

Please move this to the resolved folder. Mr Fela is not responding to our communications on all channels.

I would like to state again, that we have paid all funds owed to him.

Thanks!
Best Regards,
Zurich Prime Support Team
 

FxMaster

Lt. Colonel
Messages
9,712
One of my staff just invited the OP back. I hope he returns and confirms this is resolved.

If he doesn't come back in one week, someone please remind me and I'll treat this as an abandoned complaint.
Yo AsstMod, Can we have an update on this thread, please?
 
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