account terminated.

cvskumari

Recruit
Messages
10
hi my name is cvs kumari iam from india i opened a trading account with figfx bearing account no 133053 in the month of november 2010 initially i invested 200usd which i lost in trading and then i invest 600usd and out of that investment i withdrew 600usd last month and today i withdrew another 600usd and now suddenly i received a email from them saying my account is terminated as i have not sent the signed terms of agreement. and i do not understand when i received email from them that my account is fully verified. they terminate my account now and that too after 2 month of trading. if they had to terminate the account they should have done after 7 days of account opening. not when i request withdrawal. i had 1000usd in the account and now they are saying to send the signed documents again and invest again and trade again.

now i dont know what to do can someone please help me iam 60year old women. can anyone help me please
 

cvskumari

Recruit
Messages
10
account disabled

now i recd this two emails from them.
FIGfx Customer Support, Jan-04 20:03 (EET):
Hello,

Yes, your account WAS and IS verified.
This has absolutely nothing to do with verification. This is a mandatory requirement by the TOS that it seems you did not read.
I am sorry, but this case is now over. Please, stop submitting tickets or I will have to also ban your support portal account.


Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.



and


FIGfx Customer Support, Jan-04 20:04 (EET):
Hello,

Please print a copy of the terms of service, and visit your lawyer if you feel cheated.

This case, is Closed.


Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.


please tell me that to do
 

hyper

Corporal
Messages
93
The problem is that you made too much % profit.

I think FIG FX constantly checks the % profit of all clients and the ones who make too much are given a hard time and maybe even booted out.
 

f-man

4Xangels Representative
Messages
762
hi my name is cvs kumari iam from india i opened a trading account with figfx bearing account no 133053 in the month of november 2010 initially i invested 200usd which i lost in trading and then i invest 600usd and out of that investment i withdrew 600usd last month and today i withdrew another 600usd and now suddenly i received a email from them saying my account is terminated as i have not sent the signed terms of agreement. and i do not understand when i received email from them that my account is fully verified. they terminate my account now and that too after 2 month of trading. if they had to terminate the account they should have done after 7 days of account opening. not when i request withdrawal. i had 1000usd in the account and now they are saying to send the signed documents again and invest again and trade again.

now i dont know what to do can someone please help me iam 60year old women. can anyone help me please
Did you get your capital and the profits that you earned?
 
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