Master Yoda
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well me too, that is disappointing to see that they are not doing a good job here. Yet, better to wait and see what's going on there.
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Problem Alpari UK - another possible scam
- Thread starter pcbg007
- Start date
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- Tags
- alpari.com
I am having an issue with a company
well me too, that is disappointing to see that they are not doing a good job here. Yet, better to wait and see what's going on there.
http://forexmagnates.com/nfa-files-another-complaint-against-alpari-us-business-may-no-longer-make-economic-sense/#comments
Not yet. They are still denying.
And here's the latest case - NFA files new complaint! <View details from Source: http://forexmagnates.com/nfa-files-another-complaint-against-alpari-us-business-may-no-longer-make-economic-sense/#comments>
Not yet. They are still denying.
And here's the latest case - NFA files new complaint! <View details from Source: http://forexmagnates.com/nfa-files-another-complaint-against-alpari-us-business-may-no-longer-make-economic-sense/#comments>
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Really? Is Alpari questionable too??
Hello people, I am so not feeling well about this case. Alpari! you are my favourite broker for God's only sake!! How could you have handled this case with so much disdain?
No matter how obnoxious a customer sounds while requesting for explanations, you 'Alpari' shouldn't have picked a fight with him/her, even if he is/was wrong.
That is totally unprofessional!
This is a simple case that could've been resolved via few exchange of mails. I don't want to believe that the Alpari Company is arrogant yet. What is wrong in patiently asking your customer guided questions that will lead to him discovering his own mistake if indeed the mistake was his.
Though in this case, I'm putting the blame on email/system glitch or irregularities somewhere in email delivery.
Simply telling your client "sorry, it's like all your statements didn't arrive", wouldn't have hurt your company's pride, but rather reaffirm your commitment to your clients, which definitely will boost the complainant's confidence, unless of cause there is something you've got to hide.
Meanwhile, I have got a big question for you guys, my fellow esteemed traders; have anyone seen or witnessed where loosing/lost trades are cancelled due to breach in trading agreements? I'd love to see that happen!!
Hello people, I am so not feeling well about this case. Alpari! you are my favourite broker for God's only sake!! How could you have handled this case with so much disdain?
No matter how obnoxious a customer sounds while requesting for explanations, you 'Alpari' shouldn't have picked a fight with him/her, even if he is/was wrong.
That is totally unprofessional!
This is a simple case that could've been resolved via few exchange of mails. I don't want to believe that the Alpari Company is arrogant yet. What is wrong in patiently asking your customer guided questions that will lead to him discovering his own mistake if indeed the mistake was his.
Though in this case, I'm putting the blame on email/system glitch or irregularities somewhere in email delivery.
Simply telling your client "sorry, it's like all your statements didn't arrive", wouldn't have hurt your company's pride, but rather reaffirm your commitment to your clients, which definitely will boost the complainant's confidence, unless of cause there is something you've got to hide.
Meanwhile, I have got a big question for you guys, my fellow esteemed traders; have anyone seen or witnessed where loosing/lost trades are cancelled due to breach in trading agreements? I'd love to see that happen!!
