please take the screen shot as emergency i took this pics to save the amount was there.
In an emergency (when there is no other option), this is ok. 99% of the time, it is not an emergency. You use software-based screen capture software. The quality is much better. (like the capture you did in previous post
It looks like you restarted the terminal, which is a huge mistake. You would gather the evidence immediately after you notice a problem.
Please check the ATTACHED zIP fILES
You zipped the wrong files. You uploaded your installation files for mt5. Did you watch the video on how to generate account statement? mt4 and mt5 account history statements are similar to generate.
here is the video. The generated history html file would normally be in the install folder where the
terminal.exe
file is
There is something different its always was automatically log in
Now its not!
It is possible that your email contains daily confirmations / monthly confirmation statements from the broker. Can you do a search for these statements and then open them on your screen?
In gmail, you would search for
monthly statement deposit/withdrawal
or
daily confirmation deposit/withdrawal
Download
bandicam and
thundersoft screen recorders. Then just record your screen while you open the emails with the
monthly confirmation. Only the last month that is not finished yet, record the daily confirmations if there is no monthly confirmation.
but you will do it as a video.
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2) Do you remember the website of the broker where you downloaded mt4 terminal?
3) Do you know the full name of the broker OG Holdings?
4) The total deposit was over $300k USD? Is this across all accounts or only 1 account?