i thought everyone received this email around May 28
that email subject title is new standard procedure. the new address is mentioned near the end. Please read the below all the way down then u can see their new address. I highlighted with bold
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New Standard Procedures
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ADMIN@aureuscapital.com.sg
ADMIN@aureuscapital.com.sg
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To:
Date:
May 28, 2014, 12:17 PM
To Our Valued Investors,
Greetings!
As our numbers are growing and we are being required by MAS to tighten up our compliance procedures, we need your full cooperation to please bear with our company rules.
· DEPOSITS/TOP-UP
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All deposits/top-up requests should be submitted through your online account with AUREUS (My Accounts->Top Up). Proof of transaction must be submitted for our further verification to avoid delays in trading your additional funds.
Our cut-off time for deposits is 4:00pm (GMT+8) Monday - Friday. Deposits not meeting the cut-off time will be automatically processed on the next business day.
Kindly take note that we will no longer accept deposits from third parties, as to comply with anti-money laundering regulations in Singapore. The name originating on the funds being deposited to AUREUS must match your own name as on your AUREUS account.
· WITHDRAWALS
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All withdrawal requests should be submitted through your online account with AUREUS (My Accounts->My Withdrawals). Withdrawal requests submitted via email will NOT be processed and we apologize for any inconvenience.
Kindly take note that withdrawal schedules were adjusted to Friday but cut off time is still 3:00pm (GMT+8) on Saturday. Withdrawals not meeting the cut off time will be processed on the next withdrawal schedule. (Withdrawal schedule is posted on your HOMEPAGE highlighted in YELLOW).
For your security, we can only allow you to setup a maximum of 2 bank accounts for your withdrawals. The first bank account should be the same as the bank you used when you deposited funds to your AUREUS account.
Further, withdrawals are usually processed the following Monday after the withdrawal schedule and can take up to 5-10 business days (or ealier) to be deposited on your account.
· TRANSFER OF FUNDS
Request for fund transfers is allowed between your main and sub accounts only. Transfers to third party accounts are not allowed.
· APPLICATION FORMS
All existing clients who have not yet done so, must submit their signed application forms to
support@aureuscapital.com.sg. Again, this only applies to clients who have not yet submitted their applications.
Failure to comply will result in your trading account being suspended until we receive your application. Deadline is on June 27, 2014.
Moreover, we are pleased to inform and share with you on our latest services
Additional Office Address
by mid of July @ 10 Collyer Quay, Level 40, Ocean Financial Centre, Singapore 049315
Trading History on Client Homepage
High security for your online account
We’re in the midst of improving and enhancing the way we provide services to our clients, we want to share with you some of the ways you’ll be affected by and benefit from the new systems and processes:
Faster, easier access to reports online
Faster processing of withdrawal requests
Additional Office Hotline
Client Online Registration and more
Although AUREUS’ project is still in the development phase, we’re already excited about the improved services we’ll be able to provide you soon.
Any questions and clarifications, you may call us on our hotline +65 68297163 or email us at
support@aureuscapital.com.sg
Again, congratulations and thank you for choosing Aureus Capital Pte. Ltd. as your investment partner!
Best Regards,
Aureus Capital Pte. Ltd.
