Hello Friends!
Ticket Date/Time = 11/08/2014 04:00.01
Ticket ID = 5799850
Pair traded = USDNOK
Lot size = 50lots
Total loss= -20318.14 USD
MBCFX suffered a "Bad Tick" and caused the TOTAL loss of my account.
The fill price of the ticket was perfectly acceptable at 6.23446, however my ticket was closed by MBCFX servers at 6.49854 in under 1 second, which is 2700 pips above true market price.
MBCFX have not credited back all the loss even after many emails. They have only credited back a part of the loss.
Short You tube video here ( this will help visualize the problem! )
PLEASE HELP
Ticket Date/Time = 11/08/2014 04:00.01
Ticket ID = 5799850
Pair traded = USDNOK
Lot size = 50lots
Total loss= -20318.14 USD
MBCFX suffered a "Bad Tick" and caused the TOTAL loss of my account.
The fill price of the ticket was perfectly acceptable at 6.23446, however my ticket was closed by MBCFX servers at 6.49854 in under 1 second, which is 2700 pips above true market price.
MBCFX have not credited back all the loss even after many emails. They have only credited back a part of the loss.
Short You tube video here ( this will help visualize the problem! )
PLEASE HELP