avapartner.com the affiliation program of avatrade.com is a SCAM

pipsway

Recruit
Messages
2
Hi Everybody,

I'm here to report serious abuses and practices of AVA through its affiliation program avapartner.com.
I've started working with AVA in Mar 2018 after we discussed a CPA deal and I've started the campaign for them in line with their Agreement, T&C and Code of Conduct.
The first 4 months everything was fine with the campaign, more and more depositors registered, everything was fine on the broker side, the commissions were paid as we agreed. But, after ESMA, I guess that the company profits started to be lower and lower, and they have stopped to pay the commission anymore in July ($12600). When I've asked about my commission why is on hold, my account manager told me that my traffic is under review and that it is only a matter of days till the commission will be released. I've stopped bringing traffic anymore, waiting for my commission to be paid and starting with August, without my acceptance and without any notice, AVA changed my deal from CPA to Revenue Share. Please see below the fully report with the dates, commissions and the deal change.
upload_2018-12-4_15-42-42.png
Nobody answered to my tickets anymore till September, even if I tried to reach them through Skype and through the following email addresses: Compliance@avatrade.com, R.Naccache@avatrade.com, support@avapartner.com. Off course, even if they changed my deal, they stopped sending me any other payment since the last one (June 2018).

Only in September, my account manager wrote me on Skype that the Compliance department decided tot to continue the partnership anymore and to pay me only half of the commission (please find below a screenshot of the discussion with the account manager).
upload_2018-12-4_16-2-53.png
Obviously I've refused their 'fair' offer and my requests and discussion attempts were ignored again for another month.
At the end of October, I've decided to publish everything on my Twitter account in order to show to the world how AVA understands the partnerships and what is their affiliate program in fact (https://twitter.com/startbet1x2/status/1054670153202495488).
Max Monev from AVA reacted to my tweet in November, and he told me that he will forward my case to the Affiliate department to solve it.
upload_2018-12-4_16-15-24.png

And surprise, one week later AVA wrote me a message on twitter againteling me that Max Monev is seek and instead of any conclusion they sent me the following and blocked me.
upload_2018-12-4_16-21-53.png

May experiences with AVA, should be a proof for every professional affiliate about how AVA understands professionalism, partnership and communication with the partners... For me is just another proof of SCAM.
But the worst thing is that, not only the affiliates are affected by AVA Trade practices, but the TRADERS as well.
In one of the discussions with them through Skype, they argued their decision of not paying me due to several withdrawals of traders brought through my campaigns, and as a proof they sent me a list with their names, TPIDs and their deposit/withdraw status. Basically, against GDPR legislation, they decided to make public their traders identity and activity.

upload_2018-12-4_16-33-4.png

I have all the reports/communications/materials and I will go ahead for what is mine and I advise everyone who has similar experiences to do the same. Every affiliate and trader need to be warned AVA bad practice and also Regulators, Data Protection Authority and Payment Services needs to find out about their practices.
 

FxMaster

Lt. Colonel
Messages
9,017
Hi Everybody,

I'm here to report serious abuses and practices of AVA through its affiliation program avapartner.com.
I've started working with AVA in Mar 2018 after we discussed a CPA deal and I've started the campaign for them in line with their Agreement, T&C and Code of Conduct.
The first 4 months everything was fine with the campaign, more and more depositors registered, everything was fine on the broker side, the commissions were paid as we agreed. But, after ESMA, I guess that the company profits started to be lower and lower, and they have stopped to pay the commission anymore in July ($12600). When I've asked about my commission why is on hold, my account manager told me that my traffic is under review and that it is only a matter of days till the commission will be released. I've stopped bringing traffic anymore, waiting for my commission to be paid and starting with August, without my acceptance and without any notice, AVA changed my deal from CPA to Revenue Share. Please see below the fully report with the dates, commissions and the deal change.
View attachment 40663
Nobody answered to my tickets anymore till September, even if I tried to reach them through Skype and through the following email addresses: Compliance@avatrade.com, R.Naccache@avatrade.com, support@avapartner.com. Off course, even if they changed my deal, they stopped sending me any other payment since the last one (June 2018).

Only in September, my account manager wrote me on Skype that the Compliance department decided tot to continue the partnership anymore and to pay me only half of the commission (please find below a screenshot of the discussion with the account manager).
View attachment 40664
Obviously I've refused their 'fair' offer and my requests and discussion attempts were ignored again for another month.
At the end of October, I've decided to publish everything on my Twitter account in order to show to the world how AVA understands the partnerships and what is their affiliate program in fact (https://twitter.com/startbet1x2/status/1054670153202495488).
Max Monev from AVA reacted to my tweet in November, and he told me that he will forward my case to the Affiliate department to solve it.
View attachment 40665

And surprise, one week later AVA wrote me a message on twitter againteling me that Max Monev is seek and instead of any conclusion they sent me the following and blocked me.
View attachment 40666

May experiences with AVA, should be a proof for every professional affiliate about how AVA understands professionalism, partnership and communication with the partners... For me is just another proof of SCAM.
But the worst thing is that, not only the affiliates are affected by AVA Trade practices, but the TRADERS as well.
In one of the discussions with them through Skype, they argued their decision of not paying me due to several withdrawals of traders brought through my campaigns, and as a proof they sent me a list with their names, TPIDs and their deposit/withdraw status. Basically, against GDPR legislation, they decided to make public their traders identity and activity.

View attachment 40667

I have all the reports/communications/materials and I will go ahead for what is mine and I advise everyone who has similar experiences to do the same. Every affiliate and trader need to be warned AVA bad practice and also Regulators, Data Protection Authority and Payment Services needs to find out about their practices.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 

pipsway

Recruit
Messages
2
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
I already did all of these...Thank you for your support!
 

henyo

Master Sergeant
Messages
436
you can try to send them a link to this thread and im pertty sure they wiill be interested. if they have a review page do leave them a review explaining the situation as warning and for reference to others.
 

4evermaat

2nd Lieutenant
Messages
1,852
AvaTrade seems to have this tactic of stalling as long as they can before paying out. It was only cases that would make it to Trader's Court (where real reputational damage would occur) that were magically resolved quickly. IronFx had a similar issue (and there are report of clients waiting for 3-4 years); they didn't seem to care who was screwed over.

The excuse for not paying out is similar. You suddenly violate some ambiguous terms and conditions. So now they don't have to pay you anything, even though they got all the upside of a new client, volume, etc.

Which division of AvaTrade do you have an agreement with (which country/which regulator)? Which division did your clients sign up for? You may be able to complain to the regulator(s) either where the agreement is and/or where the clients signed up.

The ombudsman of the respective country may have a different opinion about AvaTrade just suddenly shutting down communication and not paying out.
 
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