jaykenneth211
Private
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GOOD DAY,
This is to formally file a complaint against Avatrade.com, I am trading using their Android App, and experienced a margin call with my opened positions, the thing is that I am not able to modify/ access my account due to appcrash, and I emailed this appcrash to avatrade. Now, upon submitting proofs to the account manager H.Samuel@avatrade.com, he then replied to me that I am logged in that time margin call happened, and provided me the system log time. Upon reviewing the timeframe of events, its clear that the appcrash report generated by App and the time I emailed to avatrade matches. Now
This is to formally file a complaint against Avatrade.com, I am trading using their Android App, and experienced a margin call with my opened positions, the thing is that I am not able to modify/ access my account due to appcrash, and I emailed this appcrash to avatrade. Now, upon submitting proofs to the account manager H.Samuel@avatrade.com, he then replied to me that I am logged in that time margin call happened, and provided me the system log time. Upon reviewing the timeframe of events, its clear that the appcrash report generated by App and the time I emailed to avatrade matches. Now
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