Discuss AvaTrade.com (was AvaFx.com)

[RockoftheAges]

I do use Avatrade for two years now and my experience so far is solid and good. However, I want forex peace army to review why the platform does not take new trades 3 minutes before news is breaking.

 

[Pollard1]

Im really nervous i withdrew money out of my account 11working days ago i havent seen a cent $1300
They dont answer the phone
There email service is pathetic
It shouldnt take this long
Acc 74136217

 

[OldManIan]

Im really nervous i withdrew money out of my account 11working days ago i havent seen a cent $1300
They dont answer the phone
There email service is pathetic
It shouldnt take this long
Acc 74136217

Have you gotten your money back by now?

 

[scott11]

Hi
Want to share my expierence with ava
Trade here for a long time, i like that
1. they are the old broker
2. they have a lot of cfd and crypto
Is smn use their option?
--
kingdompraise, pls never take a loan from brokers if you don't understand what is it!

 

[abbooysen]

Hi, Ava, I wanted to make a withdrawal but my card changed but the account remains the same. So I explain the Customer Support that my bank account number did not change but my card changed. They said they going to do a manual withdrawal and it will take 5 working days (20 Nov 2020). Then a few days I followed up but found that the withdrawal was done in Wire and the Customer support said it was an error and she will do it via Debit Card. I followed up again on the 27 Nov 2020 and found it was done via wire as per the Customer Support I asked why because I was told it was supposed to be done via Debit and not wire. After holding on she gave me an ARN number which I was told to call Visa. I called Visa and they told me to call my Local bank which I did and my local bank said there is no pending money. I informed Customer Support but still no joy. I called Visa again and explain that my broker said I must give the ARN number and they inform me there is not pending money which I inform AVA about this.

My VISA Case number is 05140704
Withdrawal Issues - Ref Number Request 542941; Re: Request 537063; Re: Request 542788

I have sent a mail to complaints on the Sat 11/28/2020 10:16 AM

 

[Vince Pang]

Have the issue being settle?

 

[Karoesete1]

I made a withdrawal from my Avatrade account over a month ago and I am yet to get my money. Avatrade to me is a scam because I don't understand how a so-called big broker cannot pay their client their funds ($2,100). Please has anyone experienced this before?