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Problem Avatrade Withdrawal Problem

I am having an issue with a company
ℹ️ Info ⭐ Reviews ❓FAQ
Messages
4
I have been trading on avatrade paltform since August 08 2017. I have made profit and current balance is 362625.07.I have been in constant touch with account manager and never heard about any issue with my trades. Profit is also lower then market condition where Crypto currency went up so much. My profit could have been more.

My balance reached to 130 to 150k two times and went back to 20k to 30k. In last three months,All crypto currency price went down and then up and my balance went up 362625.07. eg. Bitcoin cash Went from 700 to 300 and 300 to 2400. I traded up when it was going up and traded down when it was going down.If It it is up too much in a day then i play down.Overall,Crypto is going to go up for sometime.

Avatrade also made lots of money by collecting spread and swap charges. Still,someone is not happy.Business should be such a ways that we both make money. Here,Avatrade made money and still keeping eye on my money.

On November 08,I requested withdrawal and this situation started. I put that request while my account manager was on the phone. Avatrade put the withdrawal on hold. They are doing some kind of investigation and blocked trades.I should not be responsible for any of these as i am using your system to open and close position. We are having bad days everyday since then. account manager is waiting and not getting any reply from other teams at Avatrade.I don't have any visibility as avatrade has not provided any information.

It has been more then 15 days now where Investigation is not needed.It is no brainer that it is time to invest in crypto.

I contacted CEO, CFO,Compliance Head, Risk Head all from top management. One reply with compliance head to wait . I guess foreever. I sent private message on facebook with no reply.
 
I have attached couple of screenshot. I have complete report, Voice call recordings, Email chains , Chat screenshots etc for more proof.
 

Attachments

  • Avatrade Screen 1.jpg
    Avatrade Screen 1.jpg
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  • Avatrade Screen 2.jpg
    Avatrade Screen 2.jpg
    492.1 KB · Views: 5
I have been trading on avatrade paltform since August 08 2017. I have made profit and current balance is 362625.07.I have been in constant touch with account manager and never heard about any issue with my trades. Profit is also lower then market condition where Crypto currency went up so much. My profit could have been more.

My balance reached to 130 to 150k two times and went back to 20k to 30k. In last three months,All crypto currency price went down and then up and my balance went up 362625.07. eg. Bitcoin cash Went from 700 to 300 and 300 to 2400. I traded up when it was going up and traded down when it was going down.If It it is up too much in a day then i play down.Overall,Crypto is going to go up for sometime.

Avatrade also made lots of money by collecting spread and swap charges. Still,someone is not happy.Business should be such a ways that we both make money. Here,Avatrade made money and still keeping eye on my money.

On November 08,I requested withdrawal and this situation started. I put that request while my account manager was on the phone. Avatrade put the withdrawal on hold. They are doing some kind of investigation and blocked trades.I should not be responsible for any of these as i am using your system to open and close position. We are having bad days everyday since then. account manager is waiting and not getting any reply from other teams at Avatrade.I don't have any visibility as avatrade has not provided any information.

It has been more then 15 days now where Investigation is not needed.It is no brainer that it is time to invest in crypto.

I contacted CEO, CFO,Compliance Head, Risk Head all from top management. One reply with compliance head to wait . I guess foreever. I sent private message on facebook with no reply.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 
These thieves did the same thing to me, I am sorry this has happened to you I am starting to trade as well and I am to the point where I want to give up, everyone wants to take your money, yet no one wants to pay you back.
 
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