AVATRADE WITHDRAWALS PROBLEM

crutrader

Recruit
Messages
2
Not possible to make any withdrawals, no email confirmation after the attempts.
They have stopped responding to my emails.
Phone number doesnt really work.
Chat is useless, only empty promises.
 

FxMaster

Lt. Colonel
Messages
9,011
Not possible to make any withdrawals, no email confirmation after the attempts.
They have stopped responding to my emails.
Phone number doesnt really work.
Chat is useless, only empty promises.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 

AvaTrade

Former AvaTrade.com Representative
Messages
23
Not possible to make any withdrawals, no email confirmation after the attempts.
They have stopped responding to my emails.
Phone number doesnt really work.
Chat is useless, only empty promises.
Hello,
We apologize for that.
In order for us to help,
kindly send your account number and your claims to feedback@avatrade.com, we will check your accounts and contact you shortly.
Regards,
AvaTrade
 

crutrader

Recruit
Messages
2
I have emailed you numerous times now.
My email is 4guttercleaning@gmail.com
AVATRADEACT ACCOUNT 776076
I'm waiting for a full withdrawal over a month now.
Why are you refusing me access to my funds and a full withdrawal?
Why don't you explain my questions and provide instructions how to make a withdrawal?
Why are you tyring to steal my 15'000 EUR
 

AvaTrade

Former AvaTrade.com Representative
Messages
23
I have emailed you numerous times now.
My email is 4guttercleaning@gmail.com
AVATRADEACT ACCOUNT 776076
I'm waiting for a full withdrawal over a month now.
Why are you refusing me access to my funds and a full withdrawal?
Why don't you explain my questions and provide instructions how to make a withdrawal?
Why are you tyring to steal my 15'000 EUR
Hello,
We sincerely apologize for any inconvenience.
Your account manager will look into your account and contact you soon.
Regards,
AvaTrade
 

4evermaat

2nd Lieutenant
Messages
1,852
@crutrader Please file a trader's court case if this is unresolved. No excuse for them to take this long to process your withdraw.
 

FxMaster

Lt. Colonel
Messages
9,011
Hello,
We sincerely apologize for any inconvenience.
Your account manager will look into your account and contact you soon.
Regards,
AvaTrade
Dear rep it has been more than 15 days since he sent details and no one has contacted him yet. My simple question is When we will have an answer of his withdrawal issue?
 

hpl1977

Recruit
Messages
9
Ac - 5731818
Ive Requested a Withdrawal near a month ago. However the Bank Debit Card I deposited with has now been closed so i requested a Wire transfer to my other bank account, after chatting and waiting a week was told need to send confirmation of the old bank closing the account...

I have Done this in terms of uploading this confirmation from my old bank by the upload function online and also sent one to my Account Manager on 20th December 2017 i also sent via email a Photo of my new bank Debit Card and also uploaded this again online.

I have a log of the Chats and at 1 point Ken of chat was cheeky enough to state well you will have to wait for a reply from Account Mgr.... I have done everything on my part and i have NO communication at all cannot speak to anyone on your contact number as it terminates the call after 1 minute 30 seconds of waiting. i have tried to withdraw and have also sent emails to your customer@avatrade.com cs@avatrade.com r.semenduev@avatrade.com before the couple of withdrawals that i have attempted and guess what i get an email saying withdrawal done and then it goes back to my account . Your operations should have all the info in relation to compliance and this is unacceptable. you have just under £3000 of mines and very kindly closed my trades without telling me and have stopped trading in XRP ripple which was the only thing i was interested. OK so you did that but your lapse in service you have cost me from moving to another vendor. I have a log of this and am not impressed with service i will continue to withdraw and will expect this to be sorted as you took my money instantenously and paid my fees but closed my trade as it was too profitable


for potential newbies who are considering Avatrade please look at alternatives ....
 

FxMaster

Lt. Colonel
Messages
9,011
Ac - 5731818
Ive Requested a Withdrawal near a month ago. However the Bank Debit Card I deposited with has now been closed so i requested a Wire transfer to my other bank account, after chatting and waiting a week was told need to send confirmation of the old bank closing the account...

I have Done this in terms of uploading this confirmation from my old bank by the upload function online and also sent one to my Account Manager on 20th December 2017 i also sent via email a Photo of my new bank Debit Card and also uploaded this again online.

I have a log of the Chats and at 1 point Ken of chat was cheeky enough to state well you will have to wait for a reply from Account Mgr.... I have done everything on my part and i have NO communication at all cannot speak to anyone on your contact number as it terminates the call after 1 minute 30 seconds of waiting. i have tried to withdraw and have also sent emails to your customer@avatrade.com cs@avatrade.com r.semenduev@avatrade.com before the couple of withdrawals that i have attempted and guess what i get an email saying withdrawal done and then it goes back to my account . Your operations should have all the info in relation to compliance and this is unacceptable. you have just under £3000 of mines and very kindly closed my trades without telling me and have stopped trading in XRP ripple which was the only thing i was interested. OK so you did that but your lapse in service you have cost me from moving to another vendor. I have a log of this and am not impressed with service i will continue to withdraw and will expect this to be sorted as you took my money instantenously and paid my fees but closed my trade as it was too profitable


for potential newbies who are considering Avatrade please look at alternatives ....
Open a new thread in scam folder along with the details you have shared here.
 
Top