I am a retired police officer with over 20 years experience and thought I had seen every scam in the book. Little did I know I would fall prey to brokerage sharks skilled in the art of convincing you to invest your money for quick profits. I deposited $10,000 US which Banc De Binary brokers said they would match. No explanations were given to me by Brokers that in order to take and money out or close my account I would forfeit my $10,000 if I had not yet traded a volume equal to the amount of 20x my initial deposit and their bonus thus before a withdrawal could be made I would have to trade a volume of $400,000. I was given a form that explained this but the brokers are so good at convincing you that you would make that amount in a minimum of 6 months that I accepted the deal. I was also told that I had an executive account and would be given priority attention. I attempted to contact my broker on many, many occasions and no emails of skype messages were ever returned. So I decided I made a real big mistake going with Banc De Binary and should have recognized a scam when I saw one especially being in law enforcement for so long.
I tried to cancel my account but they would not return my money even their is no clause in the document I signed that say you will not be allowed to get you initial deposit back if you close the account.
Apparently enough people complained about this company that the SEC put pressure on Banc De Binary to not allow them to trade any longer with American clients and to refund their monies. Banc de Binary's website for Americans says just this and that I would receive my total positive account balance minus any bonus money I received. Well I took my account to almost $38,000 and Banc De Binary said they would only refund my initial $10,000 and not the almost $18,000 I made trading.
When I questioned them they said they would review my account and that is that last I have heard from them. I have contacted customer support many many times who give me the run around and say they will have someone contact me explaining the situation. I have yet to get an answer. I've even tried to contacted the owner of the company several times and the head of accounting and the head of customer service. No one will return an email or anything else. If this was the US these people would be arrested on fraud charges and their back accounts frozen and their assets distributed to the victims.
I have documented everything from the very beginning including audio recordings, screen prints, pretty much every single contact that has been made including all my emails to the owners and other company officials.
I have opened a case with CySEC and will be providing all this information to them. This company needs to be shut down and I will show CySEC everything I have. All I wanted was my my money back but it looks like that is not going to happen!
STAY AWAY FROM BANC DE BINARY!!!!!!!!!!!!!
I tried to cancel my account but they would not return my money even their is no clause in the document I signed that say you will not be allowed to get you initial deposit back if you close the account.
Apparently enough people complained about this company that the SEC put pressure on Banc De Binary to not allow them to trade any longer with American clients and to refund their monies. Banc de Binary's website for Americans says just this and that I would receive my total positive account balance minus any bonus money I received. Well I took my account to almost $38,000 and Banc De Binary said they would only refund my initial $10,000 and not the almost $18,000 I made trading.
When I questioned them they said they would review my account and that is that last I have heard from them. I have contacted customer support many many times who give me the run around and say they will have someone contact me explaining the situation. I have yet to get an answer. I've even tried to contacted the owner of the company several times and the head of accounting and the head of customer service. No one will return an email or anything else. If this was the US these people would be arrested on fraud charges and their back accounts frozen and their assets distributed to the victims.
I have documented everything from the very beginning including audio recordings, screen prints, pretty much every single contact that has been made including all my emails to the owners and other company officials.
I have opened a case with CySEC and will be providing all this information to them. This company needs to be shut down and I will show CySEC everything I have. All I wanted was my my money back but it looks like that is not going to happen!
STAY AWAY FROM BANC DE BINARY!!!!!!!!!!!!!