I have operated since the beginning of this year at Pepperstone, in 2019 I operated at IC Markets and in 2018 at XM. I always tried to work with the biggest brokers and best rated on forums.
I read on FinanceMagnates.com that AxiTrader was considered the 4th largest retail broker in the world, behind only IC Markets, Pepperstone and Alpari. Source: Finance Magnates Intelligence Report Q1 2019 (
https://www.financemagnates.com/wp-content/uploads/2019/03/FM-Magazine-Q1-2019.pdf). AxiCorp itself displays this information on its website (
https://www.axicorp.com/investors).
So I created a demo account to test and I was very happy with the tight spreads and a good amount of instruments to trade, 75 currency pairs, +20 indices, metals, commodities and continuous futures with no expiration date. The only bad thing I noticed in the demo account was a slow to open and close orders, my internet connection is of good quality, Ping 6ms, Download 28 Mbps, Upload 38 Mbps, so the problem can only be on their side.
I was excited to create a live trading account, but since I don't live in Australia I decided to send an email to them asking if customers from Brazil are accepted, it has been several hours since I sent the email and so far they haven't sent me one answer, and I didn’t think this delay was normal, because as I said I always tried to work with the biggest brokers and the biggest ones always respond quickly, so how can AxiTrader be the 4th largest broker in the world, have offices in several countries and not have a quick service and efficient?
So I continued to search for information about this broker. I found out that in January of this year ASIC had suspended AxiCorp's license for failing to comply with the law (
https://www.financemagnates.com/forex/brokers/axicorp-appeals-asics-suspension-of-its-afs-licence/ ). In August 2019, the New Zealand regulatory body had also suspended AxiCorp's license for failing to comply with the law (
https://www.financemagnates.com/forex/brokers/new-zealands-fma-suspends-axicorp-derivatives-issuer -licence /) and then I remembered to also look for information here in the Forex Peace Army and the negative reports left me even more discouraged to open a live account with them.
How is it possible that a broker with these problems is the 4th largest in the world?