Please when reading these "reviews" keep in mind several things that help clarify whether or not the person writing the review is trustworthy.
Every page of the website has a "no refund/no return" disclaimer. This is due entirely to the fact that we are a small company, and simply can't handle more than 2-3 customers a week with regards to training and installation. Most new traders are expecting to learn everything there is to know about the system - and the signals, instantly. They will then (via force of habit) take everything you've taught them and attempt to get their money back having learned everything you know now (as a vendor) essentially for free. So you have to ask yourself - what type of trader - who knows there is no refunds - no returns - is told not to buy the software if that was something they wanted to do eventually - buys the software and tries to "get a refund within 24 hours"?
Next question.
I publish forecasts - they're not really forecasts, they're behavioral outputs from the software, in advance every week. The link hasn't changed in over 4 years. I tell people who want to know more about the software to follow that page - and every Thursday, we reviewed what happened at the output times during the 2 days of forecasts. We do this every week. It never changes. The markets never change, the time frames never change. The settings never change. It's the same NinjaTrader workspace. And every week, people come to see if what we gave away - what the software output was, matches up with anything close to what the market actually did. We do this so that traders can see if the signals were useful to them, or not.
Here's the link:
Flux Webinar Histogram Forecasts - Back To The Future Trading
As if that weren't enough, we have a live event every Friday, where the software provides the outputs for the NYSE session - and people sit there and watch to see what happens at the times. If someone saw good results across Wednesday and Thursday - and they still weren't sure, the live event is impossible to fake. There are forecast times and directions (future) and there is what actually happened by 12:00pm Eastern (the past). The 2 either reconcile more often than not, or they don't.
It's impossible to erase false signals. Forecasts can't be erased. What you said would happen either happened, or it didn't. In fact, if you looked at the code of our tools, you can't find one line of code that makes a signal
a. disappear
b. repaint
c. delay in plotting
It doesn't exist. The signals that plot are there - burned in, and never disappear or repaint in a more favorable area. I don't understand this poster's motivations, but via this one statement you must question everything else they've said, because they are found to be lying at least about this one thing.
In addition - we don't run a "trading" room. We run a training room. My partner Ron, who runs the room - was born and raised in Thomasville North Carolina. He has a Southern accent. It grieves me deeply that this poster has used words like "hick" and "confederate" to describe someone in any capacity. This should also help you understand the mind of the person posting these words when asking to yourself, "who do I believe, here?".
This is an actual letter from a customer - not a troll poster like "burned". Marc is a real customer, and available for emails/phone calls if you want to verify what he's saying.
Question what you read on forums. Vendors aren't the only people who shouldn't be trusted....
“
Hello Michael and Ron:
I want to thank you for your prompt, courteous, and effortless for me assistance in installing Flux on my new computer. Without question, your “after hours” correspondence, dedication to your customers, and excellence in customer service is a hallmark. No matter the size of a company, these are the factors which are most important to me.
I was equally impressed with Rachel Schmidt who was assigned to the installation. She was personable, cheerful, efficient, patient, knowledgeable, trustworthy, and sincerely wanted everything to be perfect. She easily and comfortably dealt with an “old man’s” babble, while taking care of business. She did not rush; yet, paradoxically, proceeded quickly. This is a rare feat. I instantly knew I was in good hands.
For me, it is wonderful and inspiring to know there are young people with an old fashioned work ethic who strive for excellence!"
by Marc Weiss"