• Please try to select the correct prefix when making a new thread in this folder.

    Discuss is for general discussions of a financial company or issues related to companies.

    Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"

    Compare is for things like "Which of these 2 (or more) companies is best?"

    Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"

    Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
    Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.

    More info coming soon.

Problem Banc de Binary(bbinary.com) Issue

I am having an issue with a company
Well, I wont say they are a scam yet, I have not noted, difference at expiry of trading time or anything untoward BUT,they gave me and others here a hundred$ bonus thru intellitraders.com, They had not stated that we shall need to deposit, as it was a no deposit bonus. When i took my account to around 900 i decided to confirm these thru chats , the transcript below is what i got, I am wondering whether to deposit the 500 they insisted . Please advice


Welcome to Banc De Binary! Customer Support Representative will be with you shortly. You are number 1 in the queue. Your wait time will be approximately 0 minute(s) and 30 seconds. Thank you for waiting.

You are now chatting with 'Jessica Eglicias'.

Your Issue ID for this chat is LTK53508762082X

Jessica Eglicias: Welcome to Banc De Binary (Banc De Binary - Binary Options | Binary Options Trading). How may I assist you?

George: Hi Jessicca.

George: I understand the bonus i got thru intellitraders i have to deposit to withdraw it???

Jessica Eglicias: Hello George

Jessica Eglicias: how much bonus did you receive sir?

George: 100

Jessica Eglicias: no sir, you can go ahead and make a withdrawal request

Jessica Eglicias: with out depositing

George: Really???

George: Just check i have made my volumes.. true??

George: can you assure me this in email form??

George: and how do i verify my account?

George: And jessica can i have your email addres?

Jessica Eglicias: Wait sir, i just spoke to your broker and my account manager regarding your account. and from what i have been advised now, is you will have to deposit $500 in, on order to withdrawal 100

George: why??

George: And trade the volume??

Jessica Eglicias: when you signed the terms and conditions form for your bonus, this matter was stated that the policy of our company is you cant withdrawal unless you have deposited $500 in, and your trade volume still havent been reached

George: really?? so it means iif i raise the bonus to 3000, then i deposit 500 later . i can the withdraw or if i meet volumes before i deposit, I can just put 500 then uninstall??

Jessica Eglicias: right, if you reach your turn over then you can just withdrawal your account balance, but yes then you will need to deposit 500 to withdrawal the balance

George: no other conditions??

George: so i can deposit 500 in the morning and withdrawl later as long as i meet the volumes?

Jessica Eglicias: right, that's correct sir

George: Can you do this in an email or cut and save this coversation??

George: gkioig@hotmail.com

George: please

George: are u there?

Jessica Eglicias: this conversation? well i can save it under my database , but i cant sen it to you

George: just an agreement.. i do not want to work my self silly on nothing just a confirmation that you have assured me i will get my money

George: this binary being not regulated is getting me edgy

Jessica Eglicias: yes im here, of course you will get your money, we're not going to keep your money from you, as long as you reach your trade volume and deposited it's all yours

Jessica Eglicias: perfect, i work for the customer support team, so if you like you can just ask for Jessica, other - wise it's customersupport@bbinary.com

thanks.. i have just copied this to my mail as well: thanks Jessica at leats you put some hope on me


I AM CONFUSED
 
hmmm....i think, to trade on the Binary option you need to be patient, although lick also plays its role, some have bad lucks and some have good one. People who has doesn't have good experience will feel that it is scam and other thought otherwise....as far as i am concern Banc De Binary has a proper website with proper professional facilities and they are working from the last 2 to 3 years (i think)....
 
ok, maybe this will clear a little bit about where is the place that banc de binary operates.

Here is some explanation from this site (Banc De Binary CEO Answers Questions May 13 2011 | Binary Options Daily) which explain where is the banc de binary really operates :

Oren Laurent: The NYC office (40 Wall Street, New York, NY) is a “formality office” held on the 28th floor of the Trump Tower on 40 Wall Street, New York. As you can see in our site, we also hold 2 other offices in Turkey and Luxemburg. The brokers are not located on Wall Street, nor do we operate from Wall Street. The office is legal address held in order to incorporate an USA regulated investment firm. To clear the issue to the core: No brokers operate from 40 Wall Street, New York.

If you wanna know more about this conversation, you can check at the site above.
 
A "formality office" would likely mean a virtual office. If so, then Banc de Binary is just paying a modest fee to be able to claim that they are at that office when in fact they have no employees there. A typical virtual office has one or more secretaries who forward mail send to the virtual office. Some also take faxes and phone messages.

I see Mr. Laurent says that this is used to incorporate an USA regulated investment firm. Can he tell us what regulators he's registered with?
 
Banc De Binary - Customer service and Broker unkept promises

Hi All

I am beginning to feel disillusion with the services that Banc De Binary is offering either customer service end or Broker end. (Name of broker will be revealed soon)

Only empty promises and their main objective or goal is to ask youto DEPOSIT! DEPOSIT! DEPOSIT!
First impression I was intrigued with the company and reviews but further digging it is alarming how they treat the new guys who sign up wit them.

1. Demo trade acount -> suppose to be free but require a deposit of min USD500
2. After initial deposit made which I did for USD1000 I was promise of training, signals, charting with 2 diff brokers and this never materialise. The only thinkg which now I regret is after depositing USD3500 I can now not withdraw the money due to the take up bonus of 50% - USD1750

I want to know if I can give back their money and what ever left in my account to be return back even if it is now at a lost?

the most appalling is that when setting up meeting with me at 10AM CET - the broker never kept his promise. 3 days in a row and now I know the true character of this personnel. Last chat (which I saved!) a message was relayed to me by a customer service rep that if I need to have further dealings with the broker I need to deposit another USD1500.

Service is deplorable to say the least. Expectation of min 10% proft never was in and I am left in LIMBO.
If anybody asking for recommendation if Banc De Binary is a good trader. I WILL SAY NO AND THEY WILL SUCK YOUR MONEY DRY.
I was prepared for the money lost but empty promises and avoiding meetings is not part of a business. Change if you want to be still in the business (my word of advice to you guys who's only vision is get money and mile them dry!!!)

In my telephone conversation I did say to the broker and got a verba agreement. If after 1 month all looks okay and a mutual professional r/ship built I will be okay to invest the additional 1.5K. but only after 3 days a broker can have the audacity to just shut you out and relay messages to the customer rep. Who does he think he is? and talking with My money still in the account to boot!

I request again. if there is still a pinch of ethics in the running of Bank De Binary is to take back your BONUS. Return any balance of my Deposit and we call it a day! But let see if you will give excuses as what I have seen in several postings.

CEO, CIO or what ever title you have. Let see if you have the authority to have this instructions put in place.

I will update several of the status with the Chat history. Stay tune if thier is no reply from Banc De Binary (impression is low in customer service, Brokers only know how to sale, Upsale but can't delivery and only know how to force the issue! )
 
I totally agree with D Hondo that Banc De Binary is Scam, And Banc De Binary is not only Scam, but also ID thief. I highly recommend not put any money into this company because they will make various excuses not allowing you to withdraw. They promise the withdraw request is processed within 24 hours, but it actually takes a week if you have little money inside, but if you have more money, they will not allow you to withdraw.

According to SEC (US Securities and Exchange Commission) Alarm, Public Alert: Unregistered Soliciting Entities (PAUSE). Both US and foreign customers have complained.

After opening account with them, they transferred customers’ private information to internet advertisement company to earn money. Such companies include but not limited to ontheplay.in, casinowithu.in, airadvantage.net etc. I know this because I have used email without my real name registered with email provider and I have never register any account with any company using this email address with my real name. I began to receive the spam in this email account with my real name inside since I register with Banc De Binary.

In this company website, Banc De Binary - Withdrawal Process, they say in order to withdraw, they need 1. A clear copy of Passport / Photo ID / Driver’s license2. A clear copy of a recent utility bill. However, in reality when you withdraw, they require A utility bill from the last 3 months which reflects the address shown on the photo ID. If you ID such as US passport has no address, they will not give you money back. Such important information is not put in their website. If you send them all the documents they required and they should give you money back, they pretended they did not received your documents and find various excuses not allowing you to withdraw. And the Banc De Binary brokers even give you calls asking why you withdraw.

This company is totally and completely fraud.
 
Last edited:
Go away from Banc de Binary. You will have minimum chance to get cash back.

And they block you the account in order to get more cash:

"Thank you for contacting Banc De Binary.
I see that you deposited less than the minimum amount to begin trading so your account has been changed to Pending. If you would like to log back in you would be required to deposit another 400Euro and we can activate your account again.
If you have any questions about this email please feel free to reply to this email or contact us as follows:..."


Its so complicated to withdraw that its not worth to start.
They want only you to deposit, deposit...And if you want cash back they will make barriers non stop. Im hugely surprised that Moneybookers publish them on their site. I'm getting out of Moneybookers too because I can trust them anymore because of Banc de Binary.
GO AWAY
 
Last edited:
Banc De Binary is Fraud

Banc De Binary is totally fraud according to both SEC (US Securities and Exchange Commission),Public Alert: Unregistered Soliciting Entities (PAUSE) and other Forex Peace Army user review B Binary | Banc de Binary | BBinary.com reviews and ratings by Forex Peace Army.

I think we should refer the case to Forex Peace Army court so that they can send a warning to all the members about this fraudulent company.


QUOTE=avtobus;84942]Go away from Banc de Binary. You will have minimum chance to get cash back.

And they block you the account in order to get more cash:

"Thank you for contacting Banc De Binary.
I see that you deposited less than the minimum amount to begin trading so your account has been changed to Pending. If you would like to log back in you would be required to deposit another 400Euro and we can activate your account again.
If you have any questions about this email please feel free to reply to this email or contact us as follows:..."


Its so complicated to withdraw that its not worth to start.
They want only you to deposit, deposit...And if you want cash back they will make barriers non stop. Im hugely surprised that Moneybookers publish them on their site. I'm getting out of Moneybookers too because I can trust them anymore because of Banc de Binary.
GO AWAY [/QUOTE]
 
Back
Top