I have had an on going cardholder dispute/ chargeback against Banc De Binary dating back to February 2016. The total amount in dispute is $ 8,000.
My dispute reached pre arbitration where Banc De Binary provided a letter claiming that they do not need to provide any services because they provide a trading platform.They went to such great lengths that they deleted various withdrawal requests on my account. They did not have an answer to the two platforms that they trade on, the regulated platform and the unregulated platform, nor could they give reasons why the additional services available to gold members were not provided.
Unfortunately my bank refused to pursue my case any further. It doesn't end there.
Banc De Binary charged an additional $ 3,000 to my credit card last month. Their risk department provided some more lies to the bank and basically stole this money. I did not authorise this additional amount, in fact I had cancelled my credit card yet they were able to somehow do so against my old card number. I have been in contact with my bank to find the exact explanation why they allowed this to happen and I am awaiting their reply.
If I log into my BDB account I can see this deposit showing as a bonus. I initially took a bonus and when I read the terms and conditions I refused to accept their bonus which they reversed on the 8th February 2016 so a reply in this regard doesn't hold any weight.
I have emailed their legal department and Evelina and have not had any reply. This goes to show that they will do anything and everything to steal your money.
Will the BDB representative please provide a reply as to why BDB stole this additional amount?
This is not over I will exhaust any and every avenue to make sure that I get justice for your actions.
My dispute reached pre arbitration where Banc De Binary provided a letter claiming that they do not need to provide any services because they provide a trading platform.They went to such great lengths that they deleted various withdrawal requests on my account. They did not have an answer to the two platforms that they trade on, the regulated platform and the unregulated platform, nor could they give reasons why the additional services available to gold members were not provided.
Unfortunately my bank refused to pursue my case any further. It doesn't end there.
Banc De Binary charged an additional $ 3,000 to my credit card last month. Their risk department provided some more lies to the bank and basically stole this money. I did not authorise this additional amount, in fact I had cancelled my credit card yet they were able to somehow do so against my old card number. I have been in contact with my bank to find the exact explanation why they allowed this to happen and I am awaiting their reply.
If I log into my BDB account I can see this deposit showing as a bonus. I initially took a bonus and when I read the terms and conditions I refused to accept their bonus which they reversed on the 8th February 2016 so a reply in this regard doesn't hold any weight.
I have emailed their legal department and Evelina and have not had any reply. This goes to show that they will do anything and everything to steal your money.
Will the BDB representative please provide a reply as to why BDB stole this additional amount?
This is not over I will exhaust any and every avenue to make sure that I get justice for your actions.