If you deposited by credit card, contact your card's issuing bank. Ask to speak to the fraud department. Explain very carefully exactly what happened and as if a chargeback of some or all of your deposits is possible.
Hello,
I am located in the middle east (UAE) and i guess i have been scam as well. I open an account at banc de binary for 250$ and a representative convince me to deposit additional 5k$ which i did hoping to make extra income, we made some trades (first 6-10 trades) were ok, my balance hit up to 9k$+ then on Sunday Sept 4, i thought of withdrawing the 5k initial deposits in order not to get my initial investment and decided to trade only with the profit of 4k+, and as a courtesy i emailed my account manager, but he said that i should not withdraw the money yet and enticed me to become a premium account if we hit the profit to 12$, for that he offered me to trade more and so we trade that day, unfortunately, we loss. and what is left in my account now is only 1,497$, today i decided to make a withdraw which i did and sent an email to their compliance department to process my withdrawal as well. but upon doing so, i tried to log again in banc de binary because i came to this forum and read a lot of scams with regards to banc de binary, so that i can take screenshots for evidences, but it won't log me in, it says that my email is no longer available. and after few minutes i log in again and it went through.
So my question is, i am not sure if i should request for a backcharge or wait for the 1,000$ from banc de binary to put back in my account in few days or should i withdraw all the remaining amount 497$?
i am confused. the transaction date of my deposit was in 16 August, 2016 . so i still have more time for the 90 days prior to filing chargeback. I used my citibank visa - UAE for the deposits.
in any case that, i will request for chargeback, can you please help me what to comment or write on the justification?
please help, im confused and don't know what to do. Please email on
donlee_13@yahoo.ca
uaetrader