surfer8868@yahoo.com
Recruit
- Messages
- 2
I was encouraged to deposit more money into my trading account on 10/09 by my senior broker(JIM ANDERSON) . I advised my broker that I would not be able to do this as my bank account was low on funds and to give me some time to move funds around and that I will contact him once I am able to do this. Immediately after hanging up from the conversation, My bank , BOA, contacted me to advise me some
withdraws were taking place and did I authorize, I advised them I have not and to stop the withdraws, my bank advised me that they could not, due to the fact that the charges were still pending in the system. I called immediately to Banc de Binary & spoke with Mr. Coby Harris and had him aware of the unauthorized charges.He advsied me that he would forward to his supervisor, Sarah. I waited and nothing happened, I called back with my Bank rep on 10/12 and spoke with Mr Harris again and was advised that they will have something for me soon and to give them until 10/15 Monday. I called back on 10/15 along with my bank rep and spoke with Mr. Matthew Borne a customer svc mgr and was advised still under investigation. I subsiquently advised Mr. Borne that by taking money from my account that was unauthorized, my account now was overdrawn and this supported my claim, he asked and I forwarded my bank account printout and overdrawn notification from my bank ( BOA) for records. I received a email on the 10/16 to advise me that Mr.Joseph Forman will be investigating my claim. I called again on 10/19 and was advised
that Mr. Joseph Forman is still working on it. I called on 10/22 and received no info, had my Bank rep called on my behalf and was advised the same ,no new info and that they were busy with other claims. I received a email from them this morning 10/24 advising me that my claim to have my $5000.00 returned to me was rejected and that the overwhelming reason was conversations I had with my broker.I never authorized my broker, Banc De Binary to take my $5000.00 and subsequently have incurred hundreds of dollars on wire fees, overdraft charges and having my account in negative from 10/09 to present which is causing a negative history on my account.
withdraws were taking place and did I authorize, I advised them I have not and to stop the withdraws, my bank advised me that they could not, due to the fact that the charges were still pending in the system. I called immediately to Banc de Binary & spoke with Mr. Coby Harris and had him aware of the unauthorized charges.He advsied me that he would forward to his supervisor, Sarah. I waited and nothing happened, I called back with my Bank rep on 10/12 and spoke with Mr Harris again and was advised that they will have something for me soon and to give them until 10/15 Monday. I called back on 10/15 along with my bank rep and spoke with Mr. Matthew Borne a customer svc mgr and was advised still under investigation. I subsiquently advised Mr. Borne that by taking money from my account that was unauthorized, my account now was overdrawn and this supported my claim, he asked and I forwarded my bank account printout and overdrawn notification from my bank ( BOA) for records. I received a email on the 10/16 to advise me that Mr.Joseph Forman will be investigating my claim. I called again on 10/19 and was advised
that Mr. Joseph Forman is still working on it. I called on 10/22 and received no info, had my Bank rep called on my behalf and was advised the same ,no new info and that they were busy with other claims. I received a email from them this morning 10/24 advising me that my claim to have my $5000.00 returned to me was rejected and that the overwhelming reason was conversations I had with my broker.I never authorized my broker, Banc De Binary to take my $5000.00 and subsequently have incurred hundreds of dollars on wire fees, overdraft charges and having my account in negative from 10/09 to present which is causing a negative history on my account.
