Dear Rep,Dear Tiara,
We were surprised to hear about your experience and we apologize for any inconvenience you may have encountered.
We would like to provide you with an amicable solution to your complaint and therefore urge you provide us with your account number and a senior member of our department will be happy to contact you and work things out.
Banc De Binary
You received account number of many victims and its been more than 2 weeks from when we are waiting for the proper reply from your end. It would be better if you could provide status of pending cases.