I started my account in December 2017, my supposedly account manager Victor Bagrov ( who doesn't respond to my emails anymore ), was contacting me many times a day to increase my investment from USD500 to USD20'000 to have a better profit margin. I refused, the after few weeks, he contacted me to join a program called Algo, the investment will be automated and high profit margins will be expected, but in order to enroll, I will need to deposit a further USD4500 in order to have a total of USD5000 in my account, I was sent a contract, that looked so unprofessional, after correcting it, I signed, and had to chase up my copy for weeks. I thought its too late to back off, so lets see where we will end up, the software of course shows you tons of profits, the software made 45% of profits in about 3 months, when it was over, Victor called me to say that in order to continue, I will need to have 250K in my account, I was even going to fall for that, then I thought, let me try and withdraw some money out, and that’s when everything got exposed, first they said I had to wait 30 days because of the contract, while that paragraph referred to the cancelation of the software, you can't cancel it when its finished already, I waited 30 days, and approached them again 1 month later, for them to tell me that my account is in a dormant state, and I will need to do 5 trades in order to take it out of this state and my money will be transferred. I did follow there rules, and after the trades, I made more money, and now I have 12'559.61 in my account, yet nothing is being transferred, I contacted them many times through there chat support, ( this and email are the only ways of contact available!) and they tried to stall me further by saying that my case was escalated to the investigation team, then to top management, later a guy called Peter called who promised to sort things out, he did not! I start to get emails from all sorts of departments, who apparently are not talking to each other, and I keep on getting a different reply from different individuals. I have sent the final email stating that unless all of my funds are transferred, I will follow up this matter legally, I have all the documents, emails, live chats, and screen shots available for more details.